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Membership access no longer valid

Old 10-31-2016, 08:24 AM
  #1  

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Default Membership access no longer valid

Support,

My S2ki gold membership access has not been available since VB changeover. I have sent an email to support@s2ki.com and have heard nothing back (10/26) .
Under my premium membership page , I see I am current until 10/17. Please assist.



Old 11-01-2016, 08:49 AM
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I'm getting IB to check into that.
Old 11-01-2016, 11:19 AM
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Should be fixed - try now
Old 11-05-2016, 02:43 AM
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Looks to be working.
Thanks for the support guys.
Old 01-04-2017, 03:43 AM
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I have the same issue....... since renewing my Gold membership (01/02) I've been assigned regular membership status. What's the deal?
Old 01-09-2017, 06:09 AM
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It's been awhile since I've been a member on this site. Just curious as to if there is a wait time after membership is purchased? I searched but couldn't find any info.
Old 01-09-2017, 11:19 AM
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Having issues with my account, previously sent email and payment . Seems to be a glitch that nobody has fixed yet.

-M
Old 01-10-2017, 10:35 AM
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Originally Posted by sirbunz
Having issues with my account, previously sent email and payment . Seems to be a glitch that nobody has fixed yet.

-M
I've not seen an email come through.


FYI - there is a glitch in the system that is preventing statuses to not update automatically, so it is having to be done manually. Send an email to support@s2ki.com with a copy of your receipt and it will get handled.
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