Elda Engineering: Testimonial to Good Service`
There have been a number of threads on the Elda Engineering rollbar already, but I wanted to share my experience with Wael (the owner) with the rest of the S2Ki.com community. The bottom line is that Wael has taken very good care of me, and his customer support merits recognition.
The story is pretty short. I ordered my bar in early February. Despite the size and weight, it arrived within a few days of the order. Unfortunately, the bar didn't sit flush on the floor of my garage (one of the rear braces was slightly too short). Recognizing that these things sometimes happen, even with mass-produced parts manufactured under very strict quality control guidelines, I called Wael. His response was, "No problem. I'll send you another one. How soon do you need it?" At his own (considerable) expense, he sent me a new bar via three-day shipping. Murphy's Law played its hand. The new bar fits perfectly and sits absolutely flush. Unfortunately, the paint finish got garfed in transit (something heavy must have rubbed the top tube the entire way across the country!). I took the bar to a local powdercoating shop. They did a great job. The bar looks perfect. I emailed Wael. Again, his response: "No problem. I'll reimburse you for the cost of the powdercoating." No debates. No reluctance. Just fair, immediate support. I couldn't ask for better treatment.
The installation has gone pretty smoothly, although I've not finished yet. Other threads have offered up lots of pictures and feedback, so I'll forego any repetition here. Below is my list of steps involved in the interior dissassembly. Perhaps it'll be of some use to others as they install their bars.
Best,
CB
1. Unclip seatbelts from keepers on seats.
2. Remove seats (4 bolts each)
3. Remove plastic trim on doorsill (clips only)
4. Remove plastic panels (with rear speakers) behind seats (2 plastic hooks per panel; each hook is held by 1 bolt)
5. remove shift knob
6. remove center console (clips only)
7. remove trunk release housing and unplug switch (simply pulls out)
8. remove all interior trim screws in the area behind the seats (lots and lots of them)
9. remove screws holding the plastic trim for the roll hoops (4, including 2 smaller ones)
10. with top up, remove the long thin vertical piece of plastic trim at the very back of the tray for the convertible top (3 clips
The story is pretty short. I ordered my bar in early February. Despite the size and weight, it arrived within a few days of the order. Unfortunately, the bar didn't sit flush on the floor of my garage (one of the rear braces was slightly too short). Recognizing that these things sometimes happen, even with mass-produced parts manufactured under very strict quality control guidelines, I called Wael. His response was, "No problem. I'll send you another one. How soon do you need it?" At his own (considerable) expense, he sent me a new bar via three-day shipping. Murphy's Law played its hand. The new bar fits perfectly and sits absolutely flush. Unfortunately, the paint finish got garfed in transit (something heavy must have rubbed the top tube the entire way across the country!). I took the bar to a local powdercoating shop. They did a great job. The bar looks perfect. I emailed Wael. Again, his response: "No problem. I'll reimburse you for the cost of the powdercoating." No debates. No reluctance. Just fair, immediate support. I couldn't ask for better treatment.
The installation has gone pretty smoothly, although I've not finished yet. Other threads have offered up lots of pictures and feedback, so I'll forego any repetition here. Below is my list of steps involved in the interior dissassembly. Perhaps it'll be of some use to others as they install their bars.
Best,
CB
1. Unclip seatbelts from keepers on seats.
2. Remove seats (4 bolts each)
3. Remove plastic trim on doorsill (clips only)
4. Remove plastic panels (with rear speakers) behind seats (2 plastic hooks per panel; each hook is held by 1 bolt)
5. remove shift knob
6. remove center console (clips only)
7. remove trunk release housing and unplug switch (simply pulls out)
8. remove all interior trim screws in the area behind the seats (lots and lots of them)
9. remove screws holding the plastic trim for the roll hoops (4, including 2 smaller ones)
10. with top up, remove the long thin vertical piece of plastic trim at the very back of the tray for the convertible top (3 clips
My car was the second bar installed by Wael. I assisted at his shop in Branford, Ct. I spent twelve hours with him. He is a class act.
I am gratefull that he had the patience to put out a correctly done bar. It took much trial and error to fit a properly designed bar in the S2000. He made it possible for me to live my dream of track days at my home track, Lime Rock Park, with the top down and the wind and exhaust screaming.
I am gratefull that he had the patience to put out a correctly done bar. It took much trial and error to fit a properly designed bar in the S2000. He made it possible for me to live my dream of track days at my home track, Lime Rock Park, with the top down and the wind and exhaust screaming.
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