Dealer is giving me a new top!
I drove up to the dealership this morning and explained to the service rep that my top is wearing from the inside and has actually ripped through on the drivers side. He looked at it and said he would need to get his manager.
When the manager came out she said oh I have seen this before order him a new top.
I was like "WTF"!!!
They are going to call me in a couple of days to bring my car in to have the install done.
I am still in shock.
When the manager came out she said oh I have seen this before order him a new top.
I was like "WTF"!!!
They are going to call me in a couple of days to bring my car in to have the install done.
I am still in shock.
Originally Posted by soundguy,Oct 18 2006, 12:30 PM
I drove up to the dealership this morning and explained to the service rep that my top is wearing from the inside and has actually ripped through on the drivers side. He looked at it and said he would need to get his manager.
When the manager came out she said oh I have seen this before order him a new top.
I was like "WTF"!!!
They are going to call me in a couple of days to bring my car in to have the install done.
I am still in shock.
When the manager came out she said oh I have seen this before order him a new top.
I was like "WTF"!!!
They are going to call me in a couple of days to bring my car in to have the install done.
I am still in shock.
No not anymore
but when i called my local honda dealership to get a quote for installation on the new top he said if i was under warranty they would've done it for me
but anyway im getting my a new softtop with glass from jeff (hardtopguy)
since i work at a BMW dealership im going to have them put on my softtop for $115 woo hoo 9 hours of labor that saves me somemoney!!
but when i called my local honda dealership to get a quote for installation on the new top he said if i was under warranty they would've done it for me
but anyway im getting my a new softtop with glass from jeff (hardtopguy)
since i work at a BMW dealership im going to have them put on my softtop for $115 woo hoo 9 hours of labor that saves me somemoney!!
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Soundguy, do you have an extended warrantee?
Ultimately, that's nice that your dealer went this way with you, especially if you're out of warrantee. It seems they have discretion with this kind of thing. After three years, I brought my car in to get my seat bolster replaced (the left thigh bolster had completely crushed down) and the top replaced. The bolster was treated as a defect, and the top was "good will" to replace a wear item. They covered both under the warrantee.
Ultimately, that's nice that your dealer went this way with you, especially if you're out of warrantee. It seems they have discretion with this kind of thing. After three years, I brought my car in to get my seat bolster replaced (the left thigh bolster had completely crushed down) and the top replaced. The bolster was treated as a defect, and the top was "good will" to replace a wear item. They covered both under the warrantee.
Originally Posted by soundguy,Oct 18 2006, 12:30 PM
I drove up to the dealership this morning and explained to the service rep that my top is wearing from the inside and has actually ripped through on the drivers side. He looked at it and said he would need to get his manager.
When the manager came out she said oh I have seen this before order him a new top.
I was like "WTF"!!!
They are going to call me in a couple of days to bring my car in to have the install done.
I am still in shock.
When the manager came out she said oh I have seen this before order him a new top.
I was like "WTF"!!!
They are going to call me in a couple of days to bring my car in to have the install done.
I am still in shock.







