05-09 Convertible Top Tears
05-21-2009, 04:22 PM
#1
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05-09 Convertible Top Tears
For those that have been on the site for any more then a day know that our cars have top issues. Specifically tears developing due to manufacturing defects in the passanger and driver side top rear corners. (Many different picture reference if you arent sure where im referencing.)
Several owners and myself have tried calling Honda for resolution without vail. Well, several random phone calls later and we have hope. As of 5pm Pacific time 5/21 Honda NA has issued a TSB for 2005-2009 model years. This is for some year/vin specific cars but pertains to the tears in our tops.
While not posted online yet (should be in the next few days) the TSB #09-033 can be used to take your cars into a local dealership and repairs will be performed to prevent the tearing of your tops. The bulletin should be posted online in the next several days.
The choice of cars outside of warranty to have their tops replaced will be left up to local service managers and RDM. Those that are under warranty it should be under a case by case basis.
I got this information from Albert Chen, Regional Manager over So. Cal Parts and Service Operations. Best of luck and for those that dont have 05-09 keep calling into customer service. Honda needs to recognize they have a problem!!!
Several owners and myself have tried calling Honda for resolution without vail. Well, several random phone calls later and we have hope. As of 5pm Pacific time 5/21 Honda NA has issued a TSB for 2005-2009 model years. This is for some year/vin specific cars but pertains to the tears in our tops.
While not posted online yet (should be in the next few days) the TSB #09-033 can be used to take your cars into a local dealership and repairs will be performed to prevent the tearing of your tops. The bulletin should be posted online in the next several days.
The choice of cars outside of warranty to have their tops replaced will be left up to local service managers and RDM. Those that are under warranty it should be under a case by case basis.
I got this information from Albert Chen, Regional Manager over So. Cal Parts and Service Operations. Best of luck and for those that dont have 05-09 keep calling into customer service. Honda needs to recognize they have a problem!!!
05-21-2009, 05:57 PM
#5
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For what it's worth, a TSB is a "technical service bulletin." It's basically an update to the factory service manual sent to the dealers. So it tells them HOW to do something, but that doesn't mean it will necesarily be covered under warranty. (Contrast this to a safety recall, which HAS to be done for free.)
I'm curious what the procedure is though. Could be something simple that everybody could do to their top themselves.
I'm curious what the procedure is though. Could be something simple that everybody could do to their top themselves.
05-21-2009, 06:02 PM
#6
need to keep this at the top ... this is actually quite helpful ...
hopefully they would honor the goodwill consideration, mine is developing a tear .. it is an 07 with 38kmiles.
hopefully they would honor the goodwill consideration, mine is developing a tear .. it is an 07 with 38kmiles.
05-21-2009, 06:06 PM
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fantastic news!! .. hope this will help my case when i bring my car into Honda, they didnt believe me when there were so many people in the USA that the soft top tear.
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05-21-2009, 08:44 PM
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mine got torn by the pivot arm in my passenger side. the arm had a sharp edge so when the top went up and down it slowly made a tear.. but since i was under warranty i got a free top.
