Originally Posted by postman

Not to go off topic. But even on some OEM tops you need to adjust the side so window glass correctly.

Originally Posted by BalladeSports

OP,

Thank you for writing this. We value all customer feedback. As a young company we are constantly learning and improving both our art and our business. You were one of our earlier customers as stated in your original post and we learned from our interaction with you on how we could become a better company. I apologize for not having taken better care of you then but from your bad experience we've built a better company that (1) stands by the quality of our products, (2) communicates with customers and (3) continues to push the brand. Again, I'm sorry for letting you down and if you decide to give us another shot, we'll take care of you.

As far as our hardtop goes, our earliest options were not perfect. We did indeed experience issues with manufacturing that impacted fitment and finish. However, with the feedback we have received, improvements have been made to the tops which address nearly every issue you have listed. Our revised hardtops now sit evenly in the rear, mate to the front and rear brackets with zero modification needed along and come pre-clear coated to prevent hazing down the road (as is common with carbon fiber panels). Anyone with concerns or questions can feel more than welcome to send us a PM.

Originally Posted by uh0h50

I am going to have to chime in and say a few things that I did not like about the transaction I had with Ballade a few months back. I purchased their OEM rep fiberglass top and had them paint it black. Since I decided to make the drive to So. Cal to purchase it, I figured I'd pay the extra to have it installed there. Makes sense, right? I arrived around the time they opened just like we had agreed to. But Alex was very late. I'm guessing he's the only one who is allowed to install the top, but not any of his crew(?). He apologized, saying he had to help a customer on the way to work, or something of the nature. Understood, whatever, no worry.He does the install and the top looks great. We inspect together and turns out the passenger window hits the top when the door closes. He goes on to say that usually he would have to charge customers to adjust the window, but would "hook me up." Wait, you actually charge customers to make adjustments to have the top actually fit without issues? I understand you have to pull the door panel off to do the adjust, but c'mon dude - seriously? As others have said, he is definitely savvy when trying to sell parts. I cannot talk down on the other items he sells since I have never tried them, but I did not really like the sales-pitches he was throwing.The top itself was very noisy at the sides. And coming from having previously owned an OEM top, I knew what to expect. The seals that come with the top are absolute garbage. Wind noise and water are definite issues. But I'm sure this applies to most aftermarket tops. I decided to retrofit the OEM seal retainers and seals to help alleviate the issue and am happy I did so.Almost forgot to mention - he decided to install the rear window seal ON THE ACTUAL REAR SEAL OF THE CAR and not the hardtop itself. I found this out when I went to remove the top and do the retainer/seal retrofit. The adhesive on the backside of the Ballade supplied seal is super sticky and turned out to be a nightmare to remove. Had to purchase a replacement seal to install on the hardtop itself, where it should have been installed in the first place.Overall satisfaction with Ballade as a retailer = 6Overall satisfaction with the top prior to my retainer/seal retrofit = 6YMMVAlso, I wonder if they will respond to this thread.

Originally Posted by hondapower78

PM'd