Broken weld on Buddy Club seat rail
06-01-2009, 06:34 PM
#22
Registered User
Originally Posted by kix,Jun 1 2009, 05:36 PM
from the dslr pics, I dont think any of the welds penetrated.
06-03-2009, 11:41 AM
#27
Registered User
Thread Starter
Ok, so I got two e-mails back from Buddy Club. One last night which I didn't read until after 5pm, and one this morning.
The first e-mail told me they would replace the rail, and asked me to call them directly. The second e-mail, less than 24 hours later asked for my phone number so they could call me. This indicates to me that they are in "oh shit we need to get this rail back before he tells anyone" mode
So I just called them up, and they said they would send me a brand new rail and a shipping label for the old one so I wouldn't have to pay shipping. I said this was acceptable, as long as they ship the new rail to me first so I can examine it before sending back my old one.
Anyway, when the new rail gets here I'll post pictures of all the welds so we can see if they actually welded the rail properly this time. If the welds are not better, I'll call them again and tell them it's unacceptable.
The first e-mail told me they would replace the rail, and asked me to call them directly. The second e-mail, less than 24 hours later asked for my phone number so they could call me. This indicates to me that they are in "oh shit we need to get this rail back before he tells anyone" mode
So I just called them up, and they said they would send me a brand new rail and a shipping label for the old one so I wouldn't have to pay shipping. I said this was acceptable, as long as they ship the new rail to me first so I can examine it before sending back my old one.
Anyway, when the new rail gets here I'll post pictures of all the welds so we can see if they actually welded the rail properly this time. If the welds are not better, I'll call them again and tell them it's unacceptable.
06-03-2009, 05:52 PM
#29
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Originally Posted by Bloodred,Jun 3 2009, 02:41 PM
Ok, so I got two e-mails back from Buddy Club. One last night which I didn't read until after 5pm, and one this morning.
The first e-mail told me they would replace the rail, and asked me to call them directly. The second e-mail, less than 24 hours later asked for my phone number so they could call me. This indicates to me that they are in "oh shit we need to get this rail back before he tells anyone" mode
So I just called them up, and they said they would send me a brand new rail and a shipping label for the old one so I wouldn't have to pay shipping. I said this was acceptable, as long as they ship the new rail to me first so I can examine it before sending back my old one.
Anyway, when the new rail gets here I'll post pictures of all the welds so we can see if they actually welded the rail properly this time. If the welds are not better, I'll call them again and tell them it's unacceptable.
The first e-mail told me they would replace the rail, and asked me to call them directly. The second e-mail, less than 24 hours later asked for my phone number so they could call me. This indicates to me that they are in "oh shit we need to get this rail back before he tells anyone" mode
So I just called them up, and they said they would send me a brand new rail and a shipping label for the old one so I wouldn't have to pay shipping. I said this was acceptable, as long as they ship the new rail to me first so I can examine it before sending back my old one.
Anyway, when the new rail gets here I'll post pictures of all the welds so we can see if they actually welded the rail properly this time. If the welds are not better, I'll call them again and tell them it's unacceptable.
he never said anything to me about it but i'm guessing he looked in to it.
