Chuck S

Nothing here.

-- Chuck

IB Jason

Sorry about that, Chuck. I'll shoot you a PM to confirm your mailing address and we'll get a replacement out to you.

ninetysixyenko

I didn't get anything either.

IB Jason

My apologies, I'll PM you now to sort it all out.

xproteK

So I finally got the package the other day and I have to say i'm a little dissapointed. When I signed up for premium, I was under the impression I was going to get a shirt and license plate cover, which was the whole reason I signed up for what I did, but instead I got a little kit with the flashlight and pen, while that's cool and all I feel like it was extremely misleading that the info on the site wasn't changed months ago if these were planned on being sent out, instead of what was originally on there. I didn't even get the decal that was listed on the new package either..

IB Jason

My apologies. We were rotating our membership items around the time yours was sent, so there may have been a mix up on our end. I'll send you a PM right now to help sort it out.

Thank you!

Kyle

Bring back the license plate frames! Or if you still have a few kicking around for sale I'd love to buy one. When should I be receiving my email for my details? I just signed up for gold the other day.

IB Jason

We're completely out of the frames, but it's definitely something we can consider for the future.

Regarding your details, you should have received a message right after upgrading with a link to a form for your information. If you don't see it in your inbox or your email's Junk/Spam folder, please shoot me a PM with your mailing address and I'll take care of it for you.

Thanks!

NNY S2k

A month ago I got this E-mail after renewal, I answered it back but have not heard anything since...any update?

Hi There,

I'm reaching out in regards to the S2KI shirt that comes with your membership. Unfortunately your size is out of stock. However, we are currently in the process of switching our membership item from the T-shirt to a branded S2KI Roadside Kit.

Would you be interested in receiving this item instead? If not, we can do a special order of a different S2KI shirt, but it will take a few weeks to get to you.

Please let me know what you decide and if you have any questions.

Thank you,

--
Nadalie Valdez
Automotive Marketing Coordinator
Levi

IB Jason

Sorry for the delay, Levi. I confirmed with Nadalie that we received your email and will be sending you a Medium shirt as requested. We just needed to wait for the proper item inventory to become available.

Thanks for supporting S2KI!