Brayley honda Hemel Hempstead
09-03-2007, 09:26 PM
#11
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Mugen888, thanks for the info, shall call you soon as possible this morning, shall also ask you whe we can have the car for inspection.
Ste_nove - I am Service Advisor there, been there for 5 years - do you have work done with us?
Ste_nove - I am Service Advisor there, been there for 5 years - do you have work done with us?
09-03-2007, 11:04 PM
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Originally Posted by Dark Blue Mark,Sep 3 2007, 10:24 PM
...It makes me feel bad having to spell things out to them, like not leaving my car parked half way down the road...
09-03-2007, 11:38 PM
#13
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Originally Posted by Davey_2,Sep 3 2007, 09:26 PM
Ste_nove - I am Service Advisor there, been there for 5 years - do you have work done with us?
09-03-2007, 11:55 PM
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Originally Posted by j8mie,Sep 3 2007, 11:04 PM
I know what you mean. You can almost hear what they are thinking when you rattle off your list of commands to them when stood at the service desk.
But agreed entirely...you wonder if you being so prescriptive makes them LESS inclined to help you...
09-04-2007, 12:12 AM
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Originally Posted by S2000_FUN,Sep 4 2007, 08:06 AM
@mugen888
I am sure Dave will sort this out
He is very helpfull guy
I am sure Dave will sort this out
He is very helpfull guy I'd consider travelling his dealership to have my car serviced too.
Sorry you've had a rubbish service but hopefully it will all get sorted now.
09-04-2007, 12:23 AM
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I wish i had never taken my car there ever
I just had a call from them and they said because the spark plugs werent due for a change there would be no reason for them to touch the cover. and they said i should speak to the person that installed the cover. The spark plug cover was installed by me and i can assure you it was not cross threaded when installed.
all they offered was me to drive the car in so they can clean my engine bay
I live 30 miles away im not going to drive in just so someone can give my engine bay a wipe with a rag
I just had a call from them and they said because the spark plugs werent due for a change there would be no reason for them to touch the cover. and they said i should speak to the person that installed the cover. The spark plug cover was installed by me and i can assure you it was not cross threaded when installed.
all they offered was me to drive the car in so they can clean my engine bay
I live 30 miles away im not going to drive in just so someone can give my engine bay a wipe with a rag
