New roof booked for April next year @ Jack Smith Swansea
Joined: Mar 2004
Posts: 23,244
Likes: 818
From: Nottingham
Saw your thread 
Either way that is not a good experience at all
My comment likely wasnt about you as I chatted to him last Sept when I was there having the boosted car done so unless your issues were prior to that?
He told me someone had accused him of scratching their car and there had been an issue with side rubbers on one which made it leak. He said he had flagged that at the time.
Luckily I had no such issues. I had the same car leak prior to his work, you can add silicon grease behind the seals but they are a weak spot on these cars generally and guilty for the wet knee some of us get.
They are deliberately super tight on install I believe. Mine loosened up over a few weeks and is now fine. Then I had the HT on over winter and it's been fine since that was removed a few months back.
Having offered all that I'm not defending the described behaviour or the end product you describe. My experience was first class and he did a great job.
Either way that is not a good experience at all
My comment likely wasnt about you as I chatted to him last Sept when I was there having the boosted car done so unless your issues were prior to that?
He told me someone had accused him of scratching their car and there had been an issue with side rubbers on one which made it leak. He said he had flagged that at the time.
Luckily I had no such issues. I had the same car leak prior to his work, you can add silicon grease behind the seals but they are a weak spot on these cars generally and guilty for the wet knee some of us get.
They are deliberately super tight on install I believe. Mine loosened up over a few weeks and is now fine. Then I had the HT on over winter and it's been fine since that was removed a few months back.
Having offered all that I'm not defending the described behaviour or the end product you describe. My experience was first class and he did a great job.
Last edited by Nottm_S2; May 19, 2025 at 09:35 AM.
Joined: Nov 2010
Posts: 6,319
Likes: 205
From: Ballston Spa, NY
I am quite amused as there is a slight possibility this was about me.
I am going to be posting a thread shortly on my experience. Spoiler alert it was appalling - the roof is unacceptable and his manners and customer service are disgraceful.
PS. I drove down to give benefit of doubt to raise some concerns and just chat to him in case he could look at and adjust anything, to which he blew up making threats and trying to just throw partial refunds at me for me to 'F' off. The water ingress was one minor thing I mentioned, he didn't even let me discuss the other things.
I am going to be posting a thread shortly on my experience. Spoiler alert it was appalling - the roof is unacceptable and his manners and customer service are disgraceful.
PS. I drove down to give benefit of doubt to raise some concerns and just chat to him in case he could look at and adjust anything, to which he blew up making threats and trying to just throw partial refunds at me for me to 'F' off. The water ingress was one minor thing I mentioned, he didn't even let me discuss the other things.
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Joined: Apr 2024
Posts: 26
Likes: 10
Saw your thread
Either way that is not a good experience at all
My comment likely wasnt about you as I chatted to him last Sept when I was there having the boosted car done so unless your issues were prior to that?
He told me someone had accused him of scratching their car and there had been an issue with side rubbers on one which made it leak. He said he had flagged that at the time.
Luckily I had no such issues. I had the same car leak prior to his work, you can add silicon grease behind the seals but they are a weak spot on these cars generally and guilty for the wet knee some of us get.
They are deliberately super tight on install I believe. Mine loosened up over a few weeks and is now fine. Then I had the HT on over winter and it's been fine since that was removed a few months back.
Having offered all that I'm not defending the described behaviour or the end product you describe. My experience was first class and he did a great job.
Either way that is not a good experience at all
My comment likely wasnt about you as I chatted to him last Sept when I was there having the boosted car done so unless your issues were prior to that?
He told me someone had accused him of scratching their car and there had been an issue with side rubbers on one which made it leak. He said he had flagged that at the time.
Luckily I had no such issues. I had the same car leak prior to his work, you can add silicon grease behind the seals but they are a weak spot on these cars generally and guilty for the wet knee some of us get.
They are deliberately super tight on install I believe. Mine loosened up over a few weeks and is now fine. Then I had the HT on over winter and it's been fine since that was removed a few months back.
Having offered all that I'm not defending the described behaviour or the end product you describe. My experience was first class and he did a great job.
Would hate for anyone to have to deal with the situation I had
Last edited by thelosts2k; May 19, 2025 at 11:10 AM.
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Joined: Mar 2004
Posts: 23,244
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From: Nottingham
What is your plan? When I was looking the choice was him or places at £1200 plus like carhood, monsoon etc
Or OEM at double that plus fitting
Last edited by Nottm_S2; May 19, 2025 at 01:34 PM.
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I used Carhood Warehouse in 2014, in fact the mobile fitter came to me and did everything in my works carpark. He also cleaned out the drainage pipes. It was a mohair-rubber-mohair sandwich if remember correctly, anyway, 11 years on and plenty of use and it's still fine. I used them again a couple of years later for a Saab 900, but for that one I had to go visit them. So I spend half a day in Chessington World of Adventure while I waited. I see they've moved to Sevenoaks now so that's no longer an option.
Registered User
Joined: Apr 2024
Posts: 26
Likes: 10
I used Carhood Warehouse in 2014, in fact the mobile fitter came to me and did everything in my works carpark. He also cleaned out the drainage pipes. It was a mohair-rubber-mohair sandwich if remember correctly, anyway, 11 years on and plenty of use and it's still fine. I used them again a couple of years later for a Saab 900, but for that one I had to go visit them. So I spend half a day in Chessington World of Adventure while I waited. I see they've moved to Sevenoaks now so that's no longer an option.
Joined: Nov 2010
Posts: 6,319
Likes: 205
From: Ballston Spa, NY