Service Bulletin
.
2004 American Honda Motor Co., Inc. – All Rights Reserved
ATB 27249 (0406)
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CUSTOMER INFORMATION:
The information in this bulletin is intended for use only by skilled technicians who have the proper tools, equipment,
and training to correctly and safely maintain your vehicle. These procedures should not be attempted by “do-it-yourselfers,” and you should not assume
this bulletin applies to your vehicle, or that your vehicle has the condition described. To determine whether this information applies, contact an
authorized Honda automobile dealer.
June 16, 2004
04-033
Applies To:
2000 S2000 – From VIN JHMAP114.YT000001 thru JHMAP114.YT007115
Noncompliance Recall: S2000 Taillight Side Markers
BACKGROUND
The lenses of the taillight side markers and side
reflectors were improperly manufactured and may not
retain their color over time.
CUSTOMER NOTIFICATION
All owners of affected vehicles will be sent a
notification of this campaign. An example of the
customer notification is at the end of this service
bulletin.
Before beginning work on a vehicle, verify its eligibility
by checking at least one of these items:
• The customer has a notification letter.
• The vehicle is shown on your campaign
responsibility report.
• The vehicle is shown as eligible on an iN VIN status
inquiry.
Some vehicles affected by this recall may be in your
used car inventory. According to federal law, these
vehicles cannot be sold or leased until they are
repaired. To see if a vehicle is affected by this recall,
do a VIN status inquiry before selling it.
CORRECTIVE ACTION
Replace the left and right taillights and the taillight
gaskets.
PARTS INFORMATION
Taillight Kit:
P/N 06330-S2A-305, H/C 7809338
(Includes left and right taillights and two taillight
gaskets)
WARRANTY CLAIM INFORMATION
Operation Number: 714101
Flat Rate Time: 0.4 hour
Failed Part:
P/N 33551-S2A-A01
H/C 6235261
Defect Code: 5S2
Symptom Code: P35
Template ID: 04-033A
Skill Level:
Repair Technician
REPAIR PROCEDURE
1. Replace the taillights and the taillight gaskets (see
page 22-92 of the 2000–04 S2000 Service
Manual). On ISIS, use the keyword “taillight.” When
you remove and reinstall the trunk trim panel clips,
follow these guidelines:
• To release a trim panel clip, push in on its center
about 2 mm. Then use a trim pad remover to
remove the clip.
• If you push the center of a trim panel clip more
than 3 mm, the clip cannot be removed without
first pushing its center all the way through. If you
do this, you will need to retrieve the center of the
clip from behind the trunk floor trim panel to avoid
a rattle.
• To prepare a trim panel clip for reinstallation,
remove its center by turning the center 45
degrees, and pushing it through the body of the
clip.
• To install a trim panel clip, insert the body of the
clip into the hole first, and then push the center in
flush.
2. Center-punch a completion mark above the eighth
character of the engine compartment VIN.
Center-punch here.
JHMAP114XXXXXXXXX
pg_0002
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04-033
July 2004
Noncompliance Recall:
S2000 Taillight Side Markers
Dear S2000 Owner:
This notice is sent to you in accordance with the
requirements of the National Traffic and Motor Vehicle
Safety Act.
What is the reason for this notice.
Honda Motor Co., Ltd., has decided that certain 2000
model year S2000 vehicles do not comply with Federal
Motor Vehicle Safety Standard No. 108, "Lamps,
Reflective Devices, and Associated Equipment."
The lenses of the taillight side markers and side
reflectors were improperly manufactured and may not
retain their color over time.
What should you do.
Call any authorized Honda dealer and make an
appointment to have the taillights replaced. This repair
will be done free of charge. Please plan to leave your
vehicle for half a day to allow the dealer flexibility in
scheduling.
Who to contact if you experience problems.
If you are not satisfied with the service you receive from
your Honda dealer, you may write to:
American Honda Motor Co., Inc.
Honda Automobile Customer Service
Mail Stop 500-2N-7A
1919 Torrance Blvd.
Torrance, CA 90501-2746
If you believe that American Honda or the dealer has
failed or is unable to remedy the defect in your vehicle,
without charge, within a reasonable period of time (60
days from the date you first contact the dealer for a
repair appointment), you may submit a complaint to:
Administrator
National Highway Traffic Safety Administration
400 Seventh Street, SW
Washington, DC 20590
Or call the toll-free Safety Hotline at (888) 327-4236.
What to do if you feel this notice is in error.
Our records show that you are the current owner or
lessee of a 2000 S2000 involved in this campaign. If
this is not the case, or the name/address information is
not correct, please fill out and return the enclosed,
postage-paid Information Change Card. We will then
update our records.
If you paid to have a noncompliant taillight replaced
sometime in the past, you may be eligible for
reimbursement. Refer to the attached Instructions for
Reimbursement for eligibility requirements and the
reimbursement procedure.
Lessor Information.
Federal law requires that any vehicle lessor receiving
this recall notice must forward a copy of this notice to
the lessee within 10 days.
If you have questions.
If you have any questions about this notice, or need
assistance with contacting a Honda dealer, please call
Honda Automobile Customer Service at
(800) 999-1009, and select menu option #2.
We apologize for any inconvenience this campaign may
cause you.
Sincerely,
American Honda Motor Co., Inc.
Honda Automobile Division
Example of Customer Letter