Tag: customer study

Honda leads with the best overall customer retention rates

According to J.D. Power and Associates 2008 Customer Study, Honda is the leading manufacturer in the automotive industry by retaining the highest percentage of new-vehicle customers. The study is based on the percentage of new buyers who replace their previous vehicle with a new car from the same brand. Honda has almost increase by two […] More »

  Comments | By - December 12, 2008