Post Upgrade issues
Spammer
Joined: Dec 2010
Posts: 248
Likes: 1
From: Canmore, AB
Following the software change this past weekend we have been experiencing a LOT of issues which is somewhat expected. I'm going to try to list those somewhat in the order of priority and explain what we are doing to resolve them.
Performance. It sucks big time. The web server is getting slammed to the point of unconsciousness due to some processing activity we have not identified yet. This is a major problem and it's the one we are working on immediately. Until we identify the problem I have disabled access to the site for pretty much everyone, sorry, so there is enough horsepower left in the machine to figure out what the problem is.
Private Messages. Some are missing (after Nov 23 2010). They did not get imported into the new system because they came from an old backup somehow. To fix the problem I will be reimporting all the PMs and reconverting them to the new version. This means wiping out all the PMs in the production database so we have disabled PMs until we get them reimported, later today or ASAP.
Design. The design (style) of the site is temporary, taken from a boilerplate template to save time. The design will be changed to a more familiar S2KI style once the major technical issues are fixed.
I'm sorry that things have become a little wobbly but those problems will be fixed in short order. The benefits offered by the new software will far outweigh the immediate pain of the transition (not called disruptive for nothing!) but we need your patience for a few days to get everything resolved.
Thanks.
Performance. It sucks big time. The web server is getting slammed to the point of unconsciousness due to some processing activity we have not identified yet. This is a major problem and it's the one we are working on immediately. Until we identify the problem I have disabled access to the site for pretty much everyone, sorry, so there is enough horsepower left in the machine to figure out what the problem is.
Private Messages. Some are missing (after Nov 23 2010). They did not get imported into the new system because they came from an old backup somehow. To fix the problem I will be reimporting all the PMs and reconverting them to the new version. This means wiping out all the PMs in the production database so we have disabled PMs until we get them reimported, later today or ASAP.
Design. The design (style) of the site is temporary, taken from a boilerplate template to save time. The design will be changed to a more familiar S2KI style once the major technical issues are fixed.
I'm sorry that things have become a little wobbly but those problems will be fixed in short order. The benefits offered by the new software will far outweigh the immediate pain of the transition (not called disruptive for nothing!) but we need your patience for a few days to get everything resolved.
Thanks.
Joined: Jul 2004
Posts: 1,628
Likes: 1
From: lost angeles
Joined: Jan 2005
Posts: 3,477
Likes: 0
Exactly what I'm sayin, I did hear that this was going to be changed but hopefully cthree can confirm... I think this is a pretty easy/quick thing to change
Joined: Jul 2007
Posts: 13,539
Likes: 56
From: Hooksett, New Hampshire
Unfortunately most of my important stuff was at the bottom of the note pad.
I wonder if this can be restored since it seemed to migrate in some form??
Joined: Mar 2003
Posts: 79,195
Likes: 18
From: Home
How can you say that you were told "a major upgrade was being done" AND that "expectations weren't set" in the same paragraph?
major (adj.)
1. important, serious, or significant; greater or more important; main; (of a surgical operation) serious or life-threatening.
If you expected no charges and no problems after being told that a major upgrade was being done then your expectations may have been unrealistic.
major (adj.)
1. important, serious, or significant; greater or more important; main; (of a surgical operation) serious or life-threatening.
If you expected no charges and no problems after being told that a major upgrade was being done then your expectations may have been unrealistic.
I understand the performance problems, but I certainly wasn't expecting LESS functionality.
Verb
to upgrade (third-person singular simple present upgrades, present participle upgrading, simple past and past participle upgraded)
- to improve, usually applied to technology, generally by complete replacement of one or more components
- to replace an existing object with something better
- (computing) to replace a program with a later version of itself, a version having a higher version number or marketed under a more recent product name
Joined: Dec 2004
Posts: 10,061
Likes: 324
From: Land of Cincinnati Chili
Site is looking and performing better all the time. Keep it up!
