Is Mercedes' reliability really that bad?
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From: City
Originally Posted by The Hoth,Nov 24 2005, 09:49 PM
Wow, you feel strongly about how bad CR's survey is huh.
But you logic or illogic is totally flawed.
It is a statistical survey. It is based on statical data, of course it did not use expert opinion.
By the way, I can read just fine.
All your comments about the CR survey are plausible but illogical. Not many people with reasonable minds would agree with you. Of course, unless they believe the King is still alive and well.
But you logic or illogic is totally flawed.
It is a statistical survey. It is based on statical data, of course it did not use expert opinion.
By the way, I can read just fine.
All your comments about the CR survey are plausible but illogical. Not many people with reasonable minds would agree with you. Of course, unless they believe the King is still alive and well.
Joined: Jun 2001
Posts: 127
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From: Calabasas, CA
OK, since no_really's rants against CR don't have much factual data to back them up, how about a different point of view? Here's this year's british TopGear survey, reported a few weeks ago.
http://www.topgear.com/content/features/st...ories/01/1.html
This is how they rate:
some comments:
ranking by brand... hmm, MB is not exactly at the top:
[QUOTE]
1 Lexus
2 Skoda
3 Honda
4 Mazda
5 Toyota
6 Subaru
7 Mini
8 Porsche
9 Jaguar
10 BMW
11 Hyundai
12 Audi
13 Volvo
14 Saab
15 Suzuki
16 Seat
17 Lotus
18 Smart
19 Nissan
20 Chrysler
21 Volkswagen
22 Rover
23 Kia
24 Mitsubishi
25 Ford
26 MG
27 Vauxhall
28 Alfa Romeo
29 Jeep
30 Daewoo
31 Land Rover
32 Mercedes
33 Citro
http://www.topgear.com/content/features/st...ories/01/1.html
This is how they rate:
Each of the 76,050 Top Gear viewers and readers who took part in our survey this year were asked to reveal how every aspect of the car ownership experience matched up to the expectations they had when they first took delivery of their vehicle.
Each car is given an overall satisfaction score out of 100. This is made up from:
Build quality (22%)
Craftsmanship (22%)
Driving experience (19%)
Ownership costs (17%)
Customer care (20%)
Each car is given an overall satisfaction score out of 100. This is made up from:
Build quality (22%)
Craftsmanship (22%)
Driving experience (19%)
Ownership costs (17%)
Customer care (20%)
Of the top 20 models, 15 are built by Japanese manufacturers, while 11 of the bottom 20 are French. Build quality and customer care apparently remain major problems for the French PSA group, with Citroens and Peugeots scoring abysmally in just about every category but handling.
German manufacturers, once the epitome of solid reliability, remain on the slide, although last year's most dismal duffer, the moribund Mercedes M-Class, is displaced by no fewer than four fragile French marques.
German manufacturers, once the epitome of solid reliability, remain on the slide, although last year's most dismal duffer, the moribund Mercedes M-Class, is displaced by no fewer than four fragile French marques.
[QUOTE]
1 Lexus
2 Skoda
3 Honda
4 Mazda
5 Toyota
6 Subaru
7 Mini
8 Porsche
9 Jaguar
10 BMW
11 Hyundai
12 Audi
13 Volvo
14 Saab
15 Suzuki
16 Seat
17 Lotus
18 Smart
19 Nissan
20 Chrysler
21 Volkswagen
22 Rover
23 Kia
24 Mitsubishi
25 Ford
26 MG
27 Vauxhall
28 Alfa Romeo
29 Jeep
30 Daewoo
31 Land Rover
32 Mercedes
33 Citro
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Joined: Jul 2001
Posts: 23,749
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From: Erock's my boat!
06 ML, 10K, 0 trips to dealer....car is not without issues however....just not important enough to tie up the car for a few days at a dealership.
issues so far...
-TPMS flashes low pressure constantly, even after reset - we just ignore it now.
-Active suspension error message intermittently - the ride (sport/comfort) and ride height adjustments are working just fine - again, we ignore it.
-driver's power headrest goes up and down at will.....my wife complains about it, but hardly worth the hassle of taking it in.
-rear hatch "auto-close" works when it wants to...again, no biggie.
all electrical glitches...that's what's scary...or telling.
gonna have it's service B sometime in the new year anyway...will have the issues addressed at that time.
issues so far...
-TPMS flashes low pressure constantly, even after reset - we just ignore it now.
-Active suspension error message intermittently - the ride (sport/comfort) and ride height adjustments are working just fine - again, we ignore it.
-driver's power headrest goes up and down at will.....my wife complains about it, but hardly worth the hassle of taking it in.
-rear hatch "auto-close" works when it wants to...again, no biggie.
all electrical glitches...that's what's scary...or telling.
gonna have it's service B sometime in the new year anyway...will have the issues addressed at that time.
Joined: Jan 2001
Posts: 46,001
Likes: 8,484
From: Mish-she-gan
Originally Posted by no_really,Nov 23 2005, 05:09 AM
how many people who subscribe to CR drive a Mercedes? How many of them responded? Is there any relation to the quantity of Mercedes sold and the survey respondents that reported on a Mercedes?
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From: Surrey
Some of you are missing the point.
MB once was and can be again a great name but the problem occurred when they merged with Chrysler. They forgot about quality and concentrated on volume and costs.
I was recently sitting in an E class and some of the materials were really rubbish. The plastics around the seats, ashtray, door handles etc were very cheap. Once upon a time MB had more engineering in a door handle than most cars put together in Europe. Fact. Look at the older MB and you will understand what I am talking about. A 60's or 70's SL is as desirable today as it was then. It still works and although it isn't as powerful as it should be the quality can not be doubted.
MB have taken shortcuts and for a premium badge to do this is unforgivable. Step into a BMW today and you will see the difference in quality for yourself.
MB once was and can be again a great name but the problem occurred when they merged with Chrysler. They forgot about quality and concentrated on volume and costs.
I was recently sitting in an E class and some of the materials were really rubbish. The plastics around the seats, ashtray, door handles etc were very cheap. Once upon a time MB had more engineering in a door handle than most cars put together in Europe. Fact. Look at the older MB and you will understand what I am talking about. A 60's or 70's SL is as desirable today as it was then. It still works and although it isn't as powerful as it should be the quality can not be doubted.
MB have taken shortcuts and for a premium badge to do this is unforgivable. Step into a BMW today and you will see the difference in quality for yourself.
Joined: Jan 2001
Posts: 46,001
Likes: 8,484
From: Mish-she-gan
Originally Posted by rahula,Nov 25 2005, 09:30 PM
Some of you are missing the point.
MB once was and can be again a great name but the problem occurred when they merged with Chrysler. They forgot about quality and concentrated on volume and costs.
I was recently sitting in an E class and some of the materials were really rubbish. The plastics around the seats, ashtray, door handles etc were very cheap. Once upon a time MB had more engineering in a door handle than most cars put together in Europe. Fact. Look at the older MB and you will understand what I am talking about. A 60's or 70's SL is as desirable today as it was then. It still works and although it isn't as powerful as it should be the quality can not be doubted.
MB have taken shortcuts and for a premium badge to do this is unforgivable. Step into a BMW today and you will see the difference in quality for yourself.
MB once was and can be again a great name but the problem occurred when they merged with Chrysler. They forgot about quality and concentrated on volume and costs.
I was recently sitting in an E class and some of the materials were really rubbish. The plastics around the seats, ashtray, door handles etc were very cheap. Once upon a time MB had more engineering in a door handle than most cars put together in Europe. Fact. Look at the older MB and you will understand what I am talking about. A 60's or 70's SL is as desirable today as it was then. It still works and although it isn't as powerful as it should be the quality can not be doubted.
MB have taken shortcuts and for a premium badge to do this is unforgivable. Step into a BMW today and you will see the difference in quality for yourself.
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Joined: Aug 2002
Posts: 7,438
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From: Surrey
Originally Posted by dlq04,Nov 26 2005, 01:40 AM
MB took over (not merged) with Chrylser and they did so to get their "design talent" not their build process.
BTW MB did not need the design talent of Chrysler.
