OK if you buy a new car and it turns out to be a lemon, the dealer isn't willing to do anything futher then who can you go to legally.

Is there a motoring industry onbudsman at all ??

This is for a VAG car !!

 

Might be worth having a look at the Society of Motor Manufacturers and Traders' website - I know they have a conciliation service which their members are required to adhere to, followed I think by a legally binding arbitration clause.

Bear in mind, however, that the SMMT is a bit of an industry talking shop and exists to protect and promote manufacturers and dealers....

http://www.smmt.co.uk/ConsumerAffairs/ca_m...FTOKEN=73330333

 

Trading standards are your best bet I'd have thought, followed by small claims court to get things fixed properly.

This might be useful http://cars.uk.msn.com/Buyers_Guide/articl...cumentid=474666

 

Cheers both, will pass the details on.