The Corner House of Whores and Monkeys. Enter for Fun & Shenanigans! We're weird here. In the most awesome way possible.

Need some tech help.

Thread Tools
 
Old Nov 2, 2005 | 05:30 AM
  #21  
WestSideBilly's Avatar
20 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2001
Posts: 93,305
Likes: 820
From: Nowhere
Default

Originally Posted by jedwards,Nov 1 2005, 07:33 PM
Black IP!? Crap it sounds bad.
Bad is an understatement. Your ears will bleed, your gag reflexes will kick in, and you may find yourself screaming in terror....





.... you may also be mildly aroused.
Reply
Old Nov 2, 2005 | 05:52 AM
  #22  
WestSideBilly's Avatar
20 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2001
Posts: 93,305
Likes: 820
From: Nowhere
Default

Originally Posted by jedwards,Nov 1 2005, 05:38 PM
I wonder if any of you tech savvy whores can help me? I've lost internet connectivity completely and don't know where to turn. It seems to be affecting all of my computers.... work, home and even my sons and the one in the kitchen.

Normally I would have thought it was just my computer but it's affecting ALL of my machines. My cable isn't broken since I can watch the TV fine.

The CA modem is plugged in and the lights seem fine... my router is fine... I just don't get it.

Any ideas?
Seriously...

Your TV signal working means nothing. the signal requirements to get a decent picture are a fraction of the signal requirements to even establish a signal with a modem.

First thing I'd try is get a single computer attached straight to the cable modem, bypassing the router. Doesn't matter what computer it is, really. Verify you have connectivity (if it was a PC I could help more as far as commands to test... I don't know Macs that well). If that succeeds, the problem lies in your router. If not...

The second thing I'd try (with computer still attached to modem, bypassing router) is check your cable modem. Go into a web browser and enter 192.168.100.1 in the address (works for most modems). Check your signal strength:

Downstream power: -15 to +15 dBmV; closer to 0 is better. I've typically seen -3 to -8.
Downstream signal:noise (SNR): should be at least 30dB. Higher is better. I like to see 35dB or higher here.
Upstream power: 25 to 55 dBmV. Lower is better. Typical values in the mid 40s. If you have over 55dBmV, even though you're connected, you probably won't get anything usable.
Other checks: Downstream frequency should be locked, upstream frequency should be ranged. You should have a valid IP assigned to you.

If any of those are failing, I'd call your cable co and get them to do a better test of your signal. As an example of this, at one of my former apartments, my TV signal was fine, buy my cable modem's upstream power was in the high 50s to low 60s. I could connect but not do much. The cable guy rewired my building (much of the cable had been degraded over the years, and was cheap crap to begin with), and upstream power fell to the low 40s with downstream power close to 0.

Reply
Old Nov 2, 2005 | 06:46 AM
  #23  
jedwards's Avatar
Thread Starter
20 Year Member
Liked
 
Joined: Jul 2001
Posts: 28,318
Likes: 9
From: This is not my house!
Default

Originally Posted by S2020,Nov 1 2005, 10:37 PM
ask any teenage what black IP is. They should know. don't write it, ask it.
Now I get it.



Reply
Old Nov 2, 2005 | 06:47 AM
  #24  
jedwards's Avatar
Thread Starter
20 Year Member
Liked
 
Joined: Jul 2001
Posts: 28,318
Likes: 9
From: This is not my house!
Default

Originally Posted by WestSideBilly,Nov 2 2005, 06:30 AM
Bad is an understatement. Your ears will bleed, your gag reflexes will kick in, and you may find yourself screaming in terror....





.... you may also be mildly aroused.
I think they did nothing 'til they added the chick... then they somehow got big.

(Moral: you need a chick to get big.)
Reply
Old Nov 2, 2005 | 06:48 AM
  #25  
jedwards's Avatar
Thread Starter
20 Year Member
Liked
 
Joined: Jul 2001
Posts: 28,318
Likes: 9
From: This is not my house!
Default

Originally Posted by WestSideBilly,Nov 2 2005, 06:52 AM
Seriously...

Your TV signal working means nothing. the signal requirements to get a decent picture are a fraction of the signal requirements to even establish a signal with a modem.

First thing I'd try is get a single computer attached straight to the cable modem, bypassing the router. Doesn't matter what computer it is, really. Verify you have connectivity (if it was a PC I could help more as far as commands to test... I don't know Macs that well). If that succeeds, the problem lies in your router. If not...

The second thing I'd try (with computer still attached to modem, bypassing router) is check your cable modem. Go into a web browser and enter 192.168.100.1 in the address (works for most modems). Check your signal strength:

Downstream power: -15 to +15 dBmV; closer to 0 is better. I've typically seen -3 to -8.
Downstream signal:noise (SNR): should be at least 30dB. Higher is better. I like to see 35dB or higher here.
Upstream power: 25 to 55 dBmV. Lower is better. Typical values in the mid 40s. If you have over 55dBmV, even though you're connected, you probably won't get anything usable.
Other checks: Downstream frequency should be locked, upstream frequency should be ranged. You should have a valid IP assigned to you.

If any of those are failing, I'd call your cable co and get them to do a better test of your signal. As an example of this, at one of my former apartments, my TV signal was fine, buy my cable modem's upstream power was in the high 50s to low 60s. I could connect but not do much. The cable guy rewired my building (much of the cable had been degraded over the years, and was cheap crap to begin with), and upstream power fell to the low 40s with downstream power close to 0.
Uhmmm. Billy.... go back and read the posts. Carefully.



This moment will live on in infamy.


Reply
Old Nov 2, 2005 | 07:36 AM
  #26  
WestSideBilly's Avatar
20 Year Member
Liked
Loved
Community Favorite
 
Joined: May 2001
Posts: 93,305
Likes: 820
From: Nowhere
Default

Mmm... okay.

:leavesinshame:
Reply
Old Nov 2, 2005 | 07:38 AM
  #27  
vtecmom's Avatar
Gold Member (Premium)
Photogenic
Liked
Loved
Community Favorite
 
Joined: Jun 2002
Posts: 111,885
Likes: 2,035
From: SoCal
Default

&
Reply
Old Nov 2, 2005 | 08:10 AM
  #28  
jedwards's Avatar
Thread Starter
20 Year Member
Liked
 
Joined: Jul 2001
Posts: 28,318
Likes: 9
From: This is not my house!
Default

Originally Posted by WestSideBilly,Nov 2 2005, 08:36 AM
Mmm... okay.

:leavesinshame:
It seems that on the all time list of 'funny' nothing seems to beat mocking someone who's genuinely trying to be helpful.





Reply
Old Nov 2, 2005 | 08:51 AM
  #29  
RichUK's Avatar
Former Moderator
 
Joined: Mar 2003
Posts: 45,694
Likes: 1
From: Oxfordshire
Default



ayshomage:

:accordingly:
Reply
Old Nov 2, 2005 | 08:51 AM
  #30  
mikes2k's Avatar
20 Year Member
 
Joined: Jun 2001
Posts: 88,444
Likes: 21
From: Pt. A to Pt. B via VTEC!!
Default

Did you plug it in?
Reply



All times are GMT -8. The time now is 01:25 AM.