The Semi-Official Hello to sweetj Thread
Thread Starter
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Joined: Jul 2002
Posts: 16,430
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From: OH
yes...
I hate bofa...They have so much red tape. If you want a question answered you have to call 5 different numbers.
They have the worst customer service....with the damn beep in the back ground cause they record almost everything that goes on.
I hate bofa...They have so much red tape. If you want a question answered you have to call 5 different numbers.
They have the worst customer service....with the damn beep in the back ground cause they record almost everything that goes on.
Thread Starter
Registered User
Joined: Jul 2002
Posts: 16,430
Likes: 0
From: OH
Me: Can I get a copy of check #3427 from company ABC was proccesed as $170.00 instead of $17000.00. And I need it fixed.
Bofa: Yes, but I have to charge you for getting this copy.
Me: why? It was BOFA's mistake that caused this error.
Bofa: Your company has be asking for to many copies of checks.
Me: Maybe if you guys did miss type the check amounts, I wouldn't need copies.
Bofa: oh, I will look into it.
Bofa: Yes, but I have to charge you for getting this copy.
Me: why? It was BOFA's mistake that caused this error.
Bofa: Your company has be asking for to many copies of checks.
Me: Maybe if you guys did miss type the check amounts, I wouldn't need copies.
Bofa: oh, I will look into it.
Thread Starter
Registered User
Joined: Jul 2002
Posts: 16,430
Likes: 0
From: OH
2 hours later I get a call back.
Bofa: Sorry the error was our fault and will be fixed, but next time we will have to charge you for a check copy.
Me: oh,
but it was your fault.
Bofa: yes we know but it states in the business contract..blah blah blah blah.
oh do I hate them... 
Bofa: Sorry the error was our fault and will be fixed, but next time we will have to charge you for a check copy.
Me: oh,
but it was your fault.Bofa: yes we know but it states in the business contract..blah blah blah blah.
oh do I hate them...
