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Old Dec 21, 2004 | 08:11 AM
  #261  
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Originally Posted by mikes2k,Dec 21 2004, 09:05 AM
WOOHOO


Actually I really do appreciate your offer But the issue is Comcasts not ours..I tired a new modem..same deal...cant even ping it....the coax wire runs under the crawl space of the house and I think its frozen solid


Interestingly the TV pic is golden...but it uses different bandwidth
Well, I think that just sucks big donkey d1cks!
Old Dec 21, 2004 | 08:20 AM
  #262  
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From: Pt. A to Pt. B via VTEC!!
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Originally Posted by AZWILDCATS,Dec 21 2004, 12:11 PM
Well, I think that just sucks big donkey d1cks!
At least I got them to come out tomorrow instead of next Monday like they originally wanted!
Old Dec 21, 2004 | 08:26 AM
  #263  
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Originally Posted by mikes2k,Dec 21 2004, 12:05 PM
WOOHOO


Actually I really do appreciate your offer But the issue is Comcasts not ours..I tired a new modem..same deal...cant even ping it....the coax wire runs under the crawl space of the house and I think its frozen solid


Interestingly the TV pic is golden...but it uses different bandwidth
Have you checked the modem's internal diagnostics? They can usually give you a good idea of the signal strength the modem is getting.
Old Dec 21, 2004 | 08:32 AM
  #264  
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Originally Posted by WestSideBilly,Dec 21 2004, 12:26 PM
Have you checked the modem's internal diagnostics? They can usually give you a good idea of the signal strength the modem is getting.
How....when..where? What am I looking for It wont even ping out or in And the weird random thing of it is..this just started..nothing changed except it being 11
Old Dec 21, 2004 | 08:47 AM
  #265  
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Open up a browser window. Type in the URL window:

192.168.100.1

Should give you a bunch of stuff (BIOS/serial numbers, IP numbers, etc). Look for something about signal strength.

Downstream Signal to Noise (SN) should be greater than 30dB.
Downstream power should be between -8 and +8 dB.
Downstream Signal to Noise (SN) should be greater than 28dB.
Downstream power should be less than 55 dB - and the lower the better. High 30s/lower 40s are what you should expect.
Old Dec 21, 2004 | 08:57 AM
  #266  
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Originally Posted by WestSideBilly,Dec 21 2004, 12:47 PM
Open up a browser window. Type in the URL window:

192.168.100.1

Should give you a bunch of stuff (BIOS/serial numbers, IP numbers, etc). Look for something about signal strength.

Downstream Signal to Noise (SN) should be greater than 30dB.
Downstream power should be between -8 and +8 dB.
Downstream Signal to Noise (SN) should be greater than 28dB.
Downstream power should be less than 55 dB - and the lower the better. High 30s/lower 40s are what you should expect.
Thanks I will give it a whirl....FYI..I even tried the new modem at the point of entry with no splitter and still got no ping
Old Dec 21, 2004 | 09:01 AM
  #267  
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Oops... the 2nd SN/power should read downstream.

I had a modem that would hold a connection indefinitely but not ping out; the downstream SN was 20 dB... I'm not sure how it held the connection but it was just strong enough to establish the connection and nothing more.
Old Dec 21, 2004 | 09:02 AM
  #268  
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God, I'm dumb.

Corrected:

192.168.100.1

Downstream Signal to Noise (SN) should be greater than 30dB.
Downstream power should be between -8 and +8 dB.
Upstream Signal to Noise (SN) should be greater than 28dB.
Upstream power should be less than 55 dB - and the lower the better. High 30s/lower 40s are what you should expect.
Old Dec 21, 2004 | 09:08 AM
  #269  
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From: Pt. A to Pt. B via VTEC!!
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I did it here and I dont get the S/N numbers




CABLE MODEM DIAGNOSTICS



Old Dec 21, 2004 | 09:57 AM
  #270  
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Uh...geeks...this is a hottie thread...not a modem diagnostics thread...




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