My First 7 Weeks of S2K Hell
Registered User
Joined: Feb 2005
Posts: 3,906
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From: Chicago
Originally Posted by Chazmo,Mar 14 2006, 04:50 PM
Yah, fair enough. Davis, you should take a hard line with the dealer. I seriously doubt that you will get anywhere with them.
See what happens. I smell an attorney in your future.
See what happens. I smell an attorney in your future.
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Joined: Aug 2002
Posts: 11,729
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From: socal
Strong suggestions, I would get a hold of honda customer service as well and open a claim with Corporate Honda 800-999-1009 and express your rage in a civil manner with them. Second I would send a personal letter to the General Manager of NR. They are the biggest store in the country, give them the first shot at making it right. You can try and get a new car, it does not hurt to ask, the scrape is a NR issue. The oil is a Honda issue, that's why there is a warranty on the car, that is what it is there for.
I can help you with the oil issue at Honda World Westminster and make sure that she is fixed correct if you would like. The Bumper, hood and scrapes is another ball game to be handled with NR, you, and Corporate Honda. I can even have the wheel fixed for you if Honda backs the claim, as it is not a warranty item.
You could ask NR to pay for a pro detailer (outside party) to have a go at the hood and quarter pannel and get paid back? Its up to you, I'm just offering some scenarios. Ultimatly, your the customer, its your first new car, and your not happy, so NR has some work to do! I am sorry to hear this happened to you.
Matt
I can help you with the oil issue at Honda World Westminster and make sure that she is fixed correct if you would like. The Bumper, hood and scrapes is another ball game to be handled with NR, you, and Corporate Honda. I can even have the wheel fixed for you if Honda backs the claim, as it is not a warranty item.
You could ask NR to pay for a pro detailer (outside party) to have a go at the hood and quarter pannel and get paid back? Its up to you, I'm just offering some scenarios. Ultimatly, your the customer, its your first new car, and your not happy, so NR has some work to do! I am sorry to hear this happened to you.
Matt
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Joined: Aug 2002
Posts: 11,729
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From: socal
Stephenopoly,
NR does not really support this site much, Honda World, Sierra, Weslow and a few others on the other hand do. I recommend supporting those that support you
and the lovers of the S
MAtt
NR does not really support this site much, Honda World, Sierra, Weslow and a few others on the other hand do. I recommend supporting those that support you
and the lovers of the SMAtt
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Joined: Mar 2006
Posts: 9,023
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From: NorCal
Originally Posted by pierceman,Mar 14 2006, 06:12 PM
Stephenopoly,
NR does not really support this site much, Honda World, Sierra, Weslow and a few others on the other hand do. I recommend supporting those that support you and the lovers of the S
MAtt
NR does not really support this site much, Honda World, Sierra, Weslow and a few others on the other hand do. I recommend supporting those that support you
and the lovers of the SMAtt
you got it! enjoy the ride! sorry for the t-jack
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Joined: Feb 2006
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Originally Posted by apt,Mar 14 2006, 10:30 AM
Who did you buy it from at Norm Reeves Honda, Cerritos CA and has anyone had a bad experience with that particular dealer?
however, i wasnt too thrilled that the finance manager kept pushing the extra warranties on me.
but man, that totally sucks and i feel for you DAVIS2K . its like one of the worst things that can happen
and its scary that it happend at that same dealer i picked up my laguna at...
now im def thinking twice about going back for my free oil change.
if i were you i wouldnt go back to the dealer, just cut your losses and pay out for a really good detailer
to fix the body stuff.
best of luck to you. hopefully that nice place between 6k and 8k rpms
is somewhat of a small consolation for all your current woes