Newspaper stole my $?
Thread Starter
Joined: Feb 2004
Posts: 65,504
Likes: 4,762
From: Smalltown
Newspaper stole my $?
I paid our newspaper subscription with the debit card. I paid the amount due for 8 weeks of the paper. Last night I'm looking at the account and the amount charged was off.
I called the Philippines (outsourced customer service) this AM (JT's cousin?) and was told they included the internet subscription in charges. I'm pretty sure I had opted out of that in January. They are switching people over to include that option, so what the heck, they took a few extra bucks that was not authorized. Hey, it's only my money.
Something is 
I've left a message at the "local" customer service office and sent email.
Since I've been typing this the newspaper called me. They said there was yet another notice that accounts would include internet subscription unless folks opted out...and it was not illegal to change the account. I know I opted out in January, guess once wasn't enough?
Regardless, taking more money than I authorized is not too nice, perhaps illegal? Maybe I need to call Channel 4 or 7 Consumer Reporter??
Oh at the end of the conversation, they will put my money back in my account and I'll send them a check for the subscription at less money than before....
I called the Philippines (outsourced customer service) this AM (JT's cousin?) and was told they included the internet subscription in charges. I'm pretty sure I had opted out of that in January. They are switching people over to include that option, so what the heck, they took a few extra bucks that was not authorized. Hey, it's only my money.
Something is I've left a message at the "local" customer service office and sent email.
Since I've been typing this the newspaper called me. They said there was yet another notice that accounts would include internet subscription unless folks opted out...and it was not illegal to change the account. I know I opted out in January, guess once wasn't enough?
Regardless, taking more money than I authorized is not too nice, perhaps illegal? Maybe I need to call Channel 4 or 7 Consumer Reporter??
Oh at the end of the conversation, they will put my money back in my account and I'll send them a check for the subscription at less money than before....
Joined: Jul 2002
Posts: 37,718
Likes: 6,416
From: bolton
if they did that to me I'd just cancel them.
right now I'm just looking for an excuse to cancel the paper.
the only reason I still get the paper at all is the funnys.
90% of the time, the rest of the paper goes unread.
right now I'm just looking for an excuse to cancel the paper.
the only reason I still get the paper at all is the funnys.
90% of the time, the rest of the paper goes unread.
Thread Starter
Joined: Feb 2004
Posts: 65,504
Likes: 4,762
From: Smalltown
Originally Posted by boltonblue,Oct 29 2010, 10:16 AM
if they did that to me I'd just cancel them.
right now I'm just looking for an excuse to cancel the paper.
the only reason I still get the paper at all is the funnys.
90% of the time, the rest of the paper goes unread.
right now I'm just looking for an excuse to cancel the paper.
the only reason I still get the paper at all is the funnys.
90% of the time, the rest of the paper goes unread.
Registered User
Joined: Dec 2007
Posts: 2,622
Likes: 1
From: East Lyme, CT
Originally Posted by Bass,Oct 29 2010, 11:12 AM
who but 
people actually read print newspapers anymore 
people actually read print newspapers anymore However, I do plan to buy a printed newspaper the day my kid is born, and put it in a frame or something. Should be somewhat interesting to see when they get older.
DO IT!
