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Need some IT help please

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Old May 16, 2004 | 07:53 PM
  #1  
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From: Roseville, CA
Default Need some IT help please

My friend has an FTP site that other people can log into but I cannot. My friend and I are both on the same ISP and his FTP is up and running fine. He has given me a user ID and a password but whenever I try to access it, I get an error message saying that a connection cannot be established with the server. Any thoughts? Thanks!

Ryan
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Old May 17, 2004 | 04:38 AM
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From: St Paul
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1) Does your friend have a firewall?

2) Does your IP address have matching forward and reverse DNS entries?

i.e. 'nslookup youripaddress' should show resolve to a name. 'nslookup thatname' should resolve to your IP address. (Some server reject connections from computers that don't correctly resolve. )

3) Can you telnet to port 21 on your friends server? Use a command window. If your feinds IP is 11.22.33.44 then:

'telnet 11.22.33.44 21'

You should get a prompt back something like:

Trying 11.22.33.44...
Connected to localhost.
Escape character is '^]'.
220 11.22.33.44 FTP server (SunOS 5.8) ready.

If you don't get a prompt, it is likely a network problem. If you get a prompt, it is likely a user/password problem.

--Mike
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Old May 17, 2004 | 06:45 AM
  #3  
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I will see what I can do with this, thanks
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