Ottawa S2000 Owners Ottawa Canada and area

Need Cooling Parts?

Thread Tools
 
Old Jul 2, 2009 | 05:16 PM
  #1  
jezzder's Avatar
Thread Starter
Registered User
 
Joined: Apr 2007
Posts: 449
Likes: 0
From: Ottawa On, Gatineau Qc
Default Need Cooling Parts?

First, let me say that I am not being paid to endorse these guys. Here is the story:

-Guy buys car from Japan.

-Guy finds out car's rad is broken and leaking

-Guy looks forever online to find super cheap rad because he bought an NA auto supra and does not want to spend $$$ fixing up his new winter beater.

-Guy finds CoolDirect.ca (free shipping too)

-Guy orders 130$ rad (normaly, you get what you pay for) Guy was not expecting anything super awesome.

-Guy gets email from CoolDirect.ca :

'rad you purchased was so crappy, i could not send it to you. i don't know why we had it in stock. we're embarrassed to even carry this product. Sorry to inform you that we will not be shipping you the product you requested'


-Guy thinks... perfect... now what the hell am i going to do... guy keeps reading:

'we have decided, in order to prevent any misdealings, to instead ship you the Koyo Race rad that we carry. We will, because of this mix up, cover the difference in the costs. Enjoy the rad'

-Guy just about falls out of chair.


In summary, CoolDirect.ca stands behind their product, looks out for their customer and impressed the hell out of me. This, in combination with their selection and very good prices has made a lifetime customer in this guy.
Reply
Old Jul 2, 2009 | 05:48 PM
  #2  
wing's Avatar
 
Joined: Sep 2003
Posts: 7,620
Likes: 1
From: Ottawa
Default

Wow cool! (no pun intended)

On that note I have a spare AP2 rad if anyone is looking
Reply
Old Jul 6, 2009 | 04:39 AM
  #3  
The Gent's Avatar
Registered User
 
Joined: Oct 2008
Posts: 716
Likes: 6
From: Canada, QC
Default

That is nice of them. It's weird how some businesse go out of their way for the customers.

I've had similar service from rick's accessories.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
fltsfshr
S2000 Vintage Owners
0
Oct 16, 2011 06:51 AM
Nine
Hard at Work
10
Jun 26, 2008 10:43 AM
KrazyKarim
Nevada S2000 Owners
4
Jul 30, 2006 03:09 PM
loki
Car and Bike Talk
1
Apr 16, 2005 02:46 PM
paS2K
California - Southern California S2000 Owners
0
Aug 27, 2003 04:30 PM




All times are GMT -8. The time now is 09:36 PM.