S2000 Electronics Information and discussion related to S2000 electronics such as ICE, GPS, and alarms.

Buyer beware if ordering from Dension-USA.com !

Thread Tools
 
Old Mar 17, 2005 | 01:20 PM
  #1  
LiQUiD iCE's Avatar
Thread Starter
20 Year Member
 
Joined: Jun 2004
Posts: 2,472
Likes: 0
From: Potomac Falls, VA
Default Buyer beware if ordering from Dension-USA.com !

I ordered a Dension Ice Link Plus from www.dension-usa.com on 1/26/2005. I heard the Ice Link Plus was supposed to be a good way to hook up your iPod to your car while maintaining CD Quality (or close to it) audio, and allowing you to use your car's steering wheel controls to control the iPod.

A week after I ordered, I called since I hadn't received any shipment notification. The CSR I spoke to told me it was out of stock and would be back in stock within 2 weeks.

Last week I realized that I never received shipment notification nor did I ever receive my Ice Link Plus. I've been calling them during their business hours (10am-5pm PST) and all I ever get is an answering machine. I have left them over 5 messages and I have still yet to receive 1 call back from the company. I finally cancelled the one time use credit card number I used to purchase the Ice Link Plus and decided it wasn't worth wasting anymore of my time. I will never buy anything again from Dension-USA seeing as how terrible their customer service is. As an alternative, I recommend checking out www.logjamelectronics.com ... they offer a few different iPod adapter products and are cheaper than Dension-USA.com ... Notably, logjamelectronics.com used to sell the Ice Link Plus but I noticed they dont sell it anymore. Maybe the poor customer service of Dension-USA.com got to them too.
Reply
Related Topics
Thread
Thread Starter
Forum
Replies
Last Post
CTR Paul
UK & Ireland S2000 Community
4
Jan 26, 2008 10:40 AM
lordjimimac
UK & Ireland For Sale and Wanted
0
Jul 31, 2007 10:07 AM
McManus
S2000 Electronics
6
Jun 2, 2007 08:33 AM
NFRS2kSi
California - Southern California S2000 Owners
5
Jan 24, 2006 04:18 PM
MSwanberg
S2000 Electronics
9
Jun 11, 2005 01:04 PM




All times are GMT -8. The time now is 03:01 AM.