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How Important are "Authorized Dealers"

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Old Jun 4, 2003 | 01:39 PM
  #1  
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Default How Important are "Authorized Dealers"

I am considering an Alpine 9813 deck. Crutchfield sells it for $400. I went to Pricegrabber and found it at Bestpriceaudiovieo.com for $300. The website says that they are authorized dealers for all products sold. I thought it was odd since they were selling so much cheaper. I called their 800 number and they told me $300 for the 9813 and $385 for the 9815. I asked if they were authorized Alpine dealers and they said yes.

I then sent an email to them asking for the same information (2 days and no response). I then called Alpine and they said that they are not authorized.

I doubt I will do business with them since their honesty seems to be lacking.

My question is how important do you think it is to purchase from an authorized dealer?

Thanks,
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Old Jun 4, 2003 | 01:46 PM
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From: Hockessin
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sound domain is authorized for pretty much everything i think, and will 105% price match most web prices.
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Old Jun 4, 2003 | 02:28 PM
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A certain amount of trust is required when dealing with a non-authorized dealer.

I sell most audio equipment and am not authorized for many. So my warranty policy is to cover it for the same terms as the manufacturer - but you have to return it to me. I can then return it for repair/replacement on your behalf.

Given the info you got back from Bestpriceaudiovieo.com I would say the trust component is out the door.

Most authorized online dealers will only price match other online authorized dealers.
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Old Jun 4, 2003 | 06:21 PM
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this is really a personal comfort question. the main thing you get from an "authorized" dealer is a guarantee of warranty support.

so if you're worried about getting a dud receiver from alpine then get it from crutchfield. otherwise get it from somewhere like etronics.com which has good prices and a pretty decent rep.

the other option is to try to pricematch it at an authorized dealer. a lot of times they will not price match an unauthroized dealer, but i've had some success in the past especially sounddomain.com, they are very liberal with their price-matching, but they don't carry alpine receivers.
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Old Jun 4, 2003 | 06:35 PM
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I'd rather buy used on ebay than from an un-authorized online store - save even more $ for the same risk factor.
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Old Jun 4, 2003 | 07:15 PM
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Beat you!

http://store.yahoo.com/discountsonline/alc...cdincdplco.html
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Old Jun 4, 2003 | 08:00 PM
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Crutchfield does not discount. Look at most of their prices, you can get it locally for the same price. Unless Crutchfield has changed since I last dealt with them. They are usually knowledgeable, have items in stock and have almost everything you need in one place.

Lance
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Old Jun 5, 2003 | 05:18 AM
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Hey bro..........if you want Alpine gear, I'll get it to you and I am an authorized dealer. Although I cannot go as low as this online company that you spoke of, I will sell you the CDA9813 for $350 plus shipping. PM me if you have any questions.....I would rather hook up a fellow S2KI member and lose a few bucks myself than see you get screwed by a dealer like that. Let me know..........
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