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AEM EMS Infinity - Wizard issue - ITWIZ file not found

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Old Jun 12, 2022 | 12:28 PM
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Default AEM EMS Infinity - Wizard issue - ITWIZ file not found

Hello,
I have a problem when trying to start Wizard in Infinity Tuner, please see attached printscreen : I get the message that an ITWIZ file is not found.
There are multiple ITWIZ files in the directory 'Resources' but not the one mentioned in the error pop-up. I don't know where to find the missing file.
Anyone can help please?



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Old Jun 13, 2022 | 05:46 AM
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EOE
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See attached.

I found it and it should be placed under:
C:\Program Files (x86)\AEM\Infinity Tuner\Plugins\AEM\Resources
Attached Files
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Old Jun 13, 2022 | 08:57 AM
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Thank you for your help EOE, appreciated

AEM support explained me that Infinity Tuner software was not well installed. They explain to uninstall software, to turn notification preferences down to “Never Notify” (Windows), to shut off any anti-virus scan before installing Infinity Tuner and to install software again. That's what I did and everything is now fine, file is available in the directory

Hope this can help someone in the future.
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Old Oct 21, 2022 | 12:05 PM
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This just saved me from a headache! Much appreciated!
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