After reading numerous posts warning not to purchase from Hardtopguy I should have known better.

My payment of 153.00 cleared for them on December 7th. I have recieved no acknowledgement of payment, no anything.

Add my vote to the don't bother with hardtopguy category.

 

Damn, and steve has alot of stars by his name... I wouldent of messed with him....

 

My order was backordered and I had no clue why it was taking so long until I checked for myself... I still havnt recieved anything. A email saying it was backordered would of been nice.

 

another bad experience implies there was more than one

Jeff and Joe of Ganly Honda have handled hundreds if not thousands of transactions for the members of s2ki and have always provided EXCELLENT service and the best prices around

 

Sorry to hear about this, Steve. I've made several purchases from HTG, and always received good prices and service.

I recommend you call and speak to Jeff in person.


-Pete

 

There is no ridicule in my post, just personal experience. Many of us base whether we purchase from certain vendors on reviews, both good and bad that we read on this site.

You seem to have some vested interest in this vendor.

While perhaps far from common my experience here is not an isolated incident.

Now, to the credit of HardTopGuy, I recieved this response back earlier today:

This order was hanging in incomplete status on our end which means the order
did not go through even though we received initial confirmation. Thank you
for being so patient and bringing this to our attention. You order is being
overnighted to you here is the tracking information.790385395426 FedEx
Sorry for the delay

While I am happy my issue is now fixed (and quite easily in comparison to others I have read about), I still would hesistate before buying again from, or recommending anyone else buy from a company that took my money nearly a month back, did not ship my items and did not catch this error themselves.

 

I have no vested interest in Hardtopguy or Ganly Honda for that matter - i do appreciate his business practice and the service he has given me and the New England S2000 owners club

If you were having trouble with your order why wouldn't you simply pick up the phone and call them instead of publicly saving

 

Damn, I ordered pretty much every OEM accessory for my '05 from Hardtopguy a couple weeks ago. Nothing yet. Let's hope it arrives soon.

 

You apperantly don't read many threads on this subject as many people have had problems getting a hold of Jeff.

In my case I was fortunate, an email was all it took.

It seems you would do well not to read threads like this as it obviously aggrevates you. I on the other hand see the value in what other people have to say, both good and bad about board vendors and will continue to read and participate in them at an adult level.

 

i ordered 2004headlights, Blue OEM softtop and splash guard yesterday from him on the phone..... price was really good but didnt get any receipt for my visa payment..... but i know he cares about customers and all so im worryless