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Hardtopguy saves the day!

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Old Jun 15, 2006 | 07:09 PM
  #1  
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From: Strongsville
Default Hardtopguy saves the day!

Monday I called two local Honda dealers to try to find a crank position sensor, only to find out that there wasn't one available. I have been planning to do the Rt. 26 run with the Ohio group this upcoming weekend, and I was about to say some bad words, when it dawned on me that my first inquiry should have been with Jeff & Joe at Hardtopguy.com

Joe reconfirmed that they were on back order with Honda, but he offered to take one off of an "S" that wasn't being used, and loan it to me until they could get a new one for me. I met him this morning with the part, he gave me some good pointers to simplify the R&R, and I installed it this evening.

The joys of dealing with people that truely give a d@mn about our community!

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Old Jun 15, 2006 | 07:20 PM
  #2  
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Great save Jeff and Joe!!!!!

Enjoy the drive Jim.
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Old Jun 15, 2006 | 07:44 PM
  #3  
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Jeff is one of the greatest guys and sponsors I have ever met
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Old Jun 15, 2006 | 07:49 PM
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that's going above and beyond
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Old Jun 15, 2006 | 09:42 PM
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How could you have looked anywhere else? HTG.com has EARNED my business. Period.
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Old Jun 15, 2006 | 09:44 PM
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damn doesn't get any better than this...
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Old Jun 15, 2006 | 09:49 PM
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Jeff has excellent customer service. I use hardtop guy every chance I get.
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Old Jun 16, 2006 | 04:14 AM
  #8  
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Yeah, there wasn't even a moments hesitation. They are immediately focused on the desired end result, and choosing the best way to get there. I'm self-employed and pride myself on the service I give to my customers. When I receive service like this, it reminds me of how "being in your customers world" is the ultimate way of inspiring customer loyalty.

Once again, thanks Hardtopguy.com !
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Old Jun 16, 2006 | 04:51 AM
  #9  
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He loaned me a diff to see if mine was a problem, even shipped it to me. I agree, way above and beyond the norm for customer service.
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