Have to vent...gettin screwed again
well after some research i found the warrentee paperwork in a .PDF file on the honda website
https://www.ahm-ownerlink.com/Documentum/Wa...ks/awl26998.pdf
well its for a 2005 honda but im sure the steps on page 4 are still the same
https://www.ahm-ownerlink.com/Documentum/Wa...ks/awl26998.pdf
well its for a 2005 honda but im sure the steps on page 4 are still the same
What single part, that Honda is responsible for, could fail and cause damage to all four cylinders? Wouldn't a keeper in every cylinder have to fail at the same time to cause this? Could the cam timing slip off enough to get the valves into contact with the pistons? Aftermarket adjustable cams?
REV LIMITER, OVERBOOST CUTOUT, 5000TQ/200TQ
The later MC dual knock sensor engine and MAC14 ECU stores fault code 2214 if the maximum RPM (6700) is exceeded. It also has code 2224 which indicates the maximum boost pressure (approx 1.6 bar) has been exceeded. If you raise the overboost cutout values inside the ECU EPROM to 1.95 then this limit for code 2224 is raised as well.
The MAC11 ECU uses the same Rev limit at 6700 and overboost cutout at 1.6 bar but the ECU does not store the code for exceeding these values.
NOTE: The stock dash mounted Tachometer is sometimes not very accurate at the higher Rev values, I have seen the Rev limit occur at 7100 RPM as displayed on the dash gauge, even though an accurate tachometer shows the rev limit occurring at the prescribed 6700 RPM value.
The later MC dual knock sensor engine and MAC14 ECU stores fault code 2214 if the maximum RPM (6700) is exceeded. It also has code 2224 which indicates the maximum boost pressure (approx 1.6 bar) has been exceeded. If you raise the overboost cutout values inside the ECU EPROM to 1.95 then this limit for code 2224 is raised as well.
The MAC11 ECU uses the same Rev limit at 6700 and overboost cutout at 1.6 bar but the ECU does not store the code for exceeding these values.
NOTE: The stock dash mounted Tachometer is sometimes not very accurate at the higher Rev values, I have seen the Rev limit occur at 7100 RPM as displayed on the dash gauge, even though an accurate tachometer shows the rev limit occurring at the prescribed 6700 RPM value.
Thanks guys! Mitsu, that part about the BBB Auto line sounds like a route I'm definately gonna take.
If there was a problem with the retainers being changed because they were weaker before can someone show me a link for that; I can't seem to find any definitive threads on this. He told me that it was when the engine went it threw a code... There was no code before it died and couldn't start the car after it died so all the indicators were lit the entire time I was cranking the engine.
I asked about the cranking afterward could have caused a lot of the damage, and the tech said no. There are no adjustable cams, no mods whatsoever. Also, the only people that have driven it has been family and it's only been around the block to see how it feels. No one has driven it remotely hard except me.
I really appreciate the help with this. After I take this exam tonight I'll focus a lot more attention on making these phone calls.
If there was a problem with the retainers being changed because they were weaker before can someone show me a link for that; I can't seem to find any definitive threads on this. He told me that it was when the engine went it threw a code... There was no code before it died and couldn't start the car after it died so all the indicators were lit the entire time I was cranking the engine.
I asked about the cranking afterward could have caused a lot of the damage, and the tech said no. There are no adjustable cams, no mods whatsoever. Also, the only people that have driven it has been family and it's only been around the block to see how it feels. No one has driven it remotely hard except me.
I really appreciate the help with this. After I take this exam tonight I'll focus a lot more attention on making these phone calls.
Well, I called the HondaCare and left my information yesterday and today one of the supervisors returned my call. Basically gave me the same runaround about the overrev. I brought up the point that there is no mention of overrev in the entire warranty contract and he replied that there was no way they could list each specific cause; I then asked which clause they were denying the claim upon. He never gave me a straight-forward answer and kept saying that bent valves aren't covered under the contract.
I then asked how they determined that bent valves were the culprit and he stated that the adjuster's pictures and assessment along with the dealership's tech all pointed to a "mis-shift overrev." He also mentioned something about non-lubricated moving parts? I have no idea what he meant by that so I dismissed it as I was very upset at this point. I mentioned the point that there is a rev-limiter that would prevent the only possible overrev that I could have performed in the situation; me driving in first and shifting to second. He said that the limter would not prevent the kind of "damage" that had occurred.
The gentleman that I spoke with said that the decision had been made and unless the DEALER could find an alternative cause they would not honor the warranty. He was very repetitive with the "bent valve" issue so I asked how bent valves could have caused that much damage and he told me that it wasn't so much the valves being bent as it was the force when the piston made contact.
Keeping a cool head and a cordial tone I then told him I would be inclined to make it a legal issue; he replied "if that's what you feel you need to do, then we will talk with your attorney when he calls." I also mentioned the BBB Auto Line that Mitsu referred me to.
I understand that it's business but it's frustrating as hell when stuff like this happens. Making time for this along with school is becoming a big PITA. Tomorrow I'm going to the dealership to see if they will give me a copy of the information that they submitted to the adjuster and HondaCare. Then it's a phonecall to the BBB and I guess we'll see where it goes from there.
I then asked how they determined that bent valves were the culprit and he stated that the adjuster's pictures and assessment along with the dealership's tech all pointed to a "mis-shift overrev." He also mentioned something about non-lubricated moving parts? I have no idea what he meant by that so I dismissed it as I was very upset at this point. I mentioned the point that there is a rev-limiter that would prevent the only possible overrev that I could have performed in the situation; me driving in first and shifting to second. He said that the limter would not prevent the kind of "damage" that had occurred.
The gentleman that I spoke with said that the decision had been made and unless the DEALER could find an alternative cause they would not honor the warranty. He was very repetitive with the "bent valve" issue so I asked how bent valves could have caused that much damage and he told me that it wasn't so much the valves being bent as it was the force when the piston made contact.
Keeping a cool head and a cordial tone I then told him I would be inclined to make it a legal issue; he replied "if that's what you feel you need to do, then we will talk with your attorney when he calls." I also mentioned the BBB Auto Line that Mitsu referred me to.
I understand that it's business but it's frustrating as hell when stuff like this happens. Making time for this along with school is becoming a big PITA. Tomorrow I'm going to the dealership to see if they will give me a copy of the information that they submitted to the adjuster and HondaCare. Then it's a phonecall to the BBB and I guess we'll see where it goes from there.
Well, I just got back from the dealership and it turns out the tech said thousand instead of hundred when he told me read 14k rpms; turns out it threw the P0301, p0302, and p0399 codes at 1,479rpm @ 9mph.
The total for parts and labor on the entire repair would be $9,286.56 + Tax. Sorry, but if I was gonna pay that much I'd be getting Laskey to build something that won't break as easily.
What really aroused some suspicion is that under the list of codes the tech wrote, there's a statement "nitrous system removed from vehicle prior to being brought to dealership." The "nitrous" is scribbled over but you can still make it out.
There are some notes on one of the pages and they state the reason that the claim is declined is because of "what appears to be overreving engine damages + the aftermarket harness."
The total for parts and labor on the entire repair would be $9,286.56 + Tax. Sorry, but if I was gonna pay that much I'd be getting Laskey to build something that won't break as easily.
What really aroused some suspicion is that under the list of codes the tech wrote, there's a statement "nitrous system removed from vehicle prior to being brought to dealership." The "nitrous" is scribbled over but you can still make it out.
There are some notes on one of the pages and they state the reason that the claim is declined is because of "what appears to be overreving engine damages + the aftermarket harness."



