The "Honda" service and reliability irony...
Wonder if things would have been different if the car was an Acura???
I love my Acura service department. They get me in, if I have an issue - they fix it, they give me a loaner with no hassle, they have an idea of how to work on high performance cars.
The one time I was at the Honda dealer was to have my SS brake lines put on the car and they (the service manager) treated me like a moron. The tech was very good, however. Totally different experience than going to my Acura dealer.
I love my Acura service department. They get me in, if I have an issue - they fix it, they give me a loaner with no hassle, they have an idea of how to work on high performance cars.
The one time I was at the Honda dealer was to have my SS brake lines put on the car and they (the service manager) treated me like a moron. The tech was very good, however. Totally different experience than going to my Acura dealer.
Ran across this site while looking for something. Thought it might interest some of you.
Harry: I wonder if you are on to something regarding your comments that the DSMs and dealer networks for CA/TX/FL seem to be much more willing to go the extra mile for S2000 owners. I'm not sure how the DSMs are organized, but it seems like there is maybe 1 per state, and maybe another devoted to each large metropolitan area (LA, Bay area, Houston, Miami, Chicago, etc) as well? Perhaps the DSMs who deal with a large quantity of S2000 owners (CA/TX/FL) are simply a bit more open to losing money on the car, in the hopes that the owner doesn't tell every other person who has an S2000 about the crappy service; whereas the DSMs for other parts of the country only deal with 1 or 2 S2000s and don't want to cover anything?
Harry: I wonder if you are on to something regarding your comments that the DSMs and dealer networks for CA/TX/FL seem to be much more willing to go the extra mile for S2000 owners. I'm not sure how the DSMs are organized, but it seems like there is maybe 1 per state, and maybe another devoted to each large metropolitan area (LA, Bay area, Houston, Miami, Chicago, etc) as well? Perhaps the DSMs who deal with a large quantity of S2000 owners (CA/TX/FL) are simply a bit more open to losing money on the car, in the hopes that the owner doesn't tell every other person who has an S2000 about the crappy service; whereas the DSMs for other parts of the country only deal with 1 or 2 S2000s and don't want to cover anything?
I have extensive experience with Porsches, and currently have an Accord which serves as my daily driver. This car, owned since new, has made almost no problems in its 200K since 1992 - and I drive it like an Accord isn't supposed to be driven. Both marques build unbeleivablely reliable cars. In spite of this: (1) choose your mechanic carefully for work you don't do yourself (2) take great care of your car (3) realize that even the best manufacturers have a couple of cars which were assembled on Friday afternoon. If #3 describes you, nothing will make things bearable. It seems to me (not an owner of an S2000) that Honda (corporate) has done a good job of addressing the issues publicized (soft back window, radio, etc....) over time. It also seems obvious that the DSM is the key person in the service relationship locally, and that some are more accomodating than others. Reliability and fit (I'm 6'4") are the two reasons I have always preferred both marques - and they make great cars.
Don't these surveys have the some problem as interpreting internet posts.. we do not know the correlation of survey returns and negative/positive feedback. Also there is the issue of sample size; for example over three times the number of Vettes are sold as S2000's in the US.
Actually Consumer Reports has a staff of professionally trained statisticians that correct for sample size and other statistical issues related to sampling. I knew someone who worked there. Even though there are more Corvettes in the US, as long as the sample design is correct, the results for the two failure rates are applicable to the population.
I don
SUis1,
I'm curious to hear your story here. You've got a DSM refusing to repair your tranny under the 3/36. What is the supposed justification?
I swear, I'm going to log every time I get service or put gas in this thing.
-Joe
I'm curious to hear your story here. You've got a DSM refusing to repair your tranny under the 3/36. What is the supposed justification?
I swear, I'm going to log every time I get service or put gas in this thing.
-Joe
Originally posted by SUis1
OK, My 2 cents. I have owned my 2000 S2000 for 2 years and 20,000 miles. Not my first sports car by a long shot......
<snip>
But I am in total agreement with Henry (HECASH). The DSM has decided that the transmission problems will not be fixed....I don't want to restart the whole 1-2 grind debate about driver error ect. The tranny has a problem, fact. Honda has decided it is cheaper to stonewall. <snip>
OK, My 2 cents. I have owned my 2000 S2000 for 2 years and 20,000 miles. Not my first sports car by a long shot......
<snip>
But I am in total agreement with Henry (HECASH). The DSM has decided that the transmission problems will not be fixed....I don't want to restart the whole 1-2 grind debate about driver error ect. The tranny has a problem, fact. Honda has decided it is cheaper to stonewall. <snip>
harry, i wrenched professionally in northern cal mostly in the 70's and early 80's all foreign cars (european) until i got into computers. i ran a fleet for ma bell from 1981- 1983 which paid for my computer educ. fixing ladder trucks and installation vans! i used to freelance importing cars from europe mostly mb's occassional porsches and the oddball antique. all pre 1966 vehicles. sure was fun until everything dryed up except total rustbuckets and i'm not a bodyman.
this is a fun list but there are always some internet people that need to lighten up!
chow the rossmon
this is a fun list but there are always some internet people that need to lighten up!
chow the rossmon






