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I shake my head with bewilderment

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Old Jan 14, 2006 | 11:48 AM
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Default I shake my head with bewilderment

Well, I just picked up my car from the Honda dealership after getting an oil and diff fluid change (LE-607 ). Anyway, my oil change seemed to be priced a bit high, so I asked why. . . the answer: "Well, we had to use synthetic because S2000s come standard with synthetic."

After hearing this, I figured I'd go take a look at the new 2006 S2000s. I asked the salesperson if there were any in the lot because I wanted to see what was new/improved on the car. He told me that the 2006 models weren't out yet, and that there was no difference between that and a used one he could sell me today. I said, "aren't there a few changes, like the seats (hoping he'd mention DBW or VSA)." He said, "No, exactly the same car. Can I show you the used one on the lot?"

It never ceases to amaze me how poorly Honda trains their techs and salespeople. Unreal.
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Old Jan 14, 2006 | 11:57 AM
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They mostly sell Civics and Accords;and it does'nt matter to those buyers,as they're just buying a car.!!!
Par for the course.
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Old Jan 14, 2006 | 12:01 PM
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That or he was trying to sell you a car and figured you didn't lnow any better.
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Old Jan 14, 2006 | 12:10 PM
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Sales people often assume you know less than them and will tell white lies to get the sale.
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Old Jan 14, 2006 | 12:15 PM
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Originally Posted by ThumperMK,Jan 14 2006, 01:10 PM
Sales people often assume you know less than them and will tell white lies to get the sale.
"White" lies? Salespeople will out and out lie through their teeth, if they think they will get a sale from you. This is, in fact, what was happening.
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Old Jan 14, 2006 | 12:20 PM
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they just wanted to make more money off you.. once you go synthetic, don't go back.

i would be pissed if a dealership do that.
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Old Jan 14, 2006 | 12:27 PM
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standard with synth? man. i keep asking how much my dealer charges for oil changes. "$90, because we have to use synthetic on your car."
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Old Jan 14, 2006 | 01:41 PM
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It's not corporate Honda that is the blame - it is the poor training that service writers and salespeople get from their management (or lack thereof).

Remember - dealerships are franchises that are privately owned.
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Old Jan 14, 2006 | 02:47 PM
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The only redemption was that the service manager only charged me for a regular "dino oil" after I complained. Ridiculous.
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Old Jan 14, 2006 | 03:00 PM
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I just bring in my own fluids.

they complain, saying theirs are better, but I just nod my head and insist on what I brought in. You can't go wrong that way.
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