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Mastergrade Service Sucks!

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Old Jul 29, 2003 | 07:05 AM
  #1  
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From: Pensacola, FL
Default Mastergrade Service Sucks!

Placed an order for the TV console Carbon Fiber kit last week and they said that it would be shipped last Thursday. Called Friday for Tracking Number they said they will receive shipment of it later that that day and will be shipped later that night. Called Yesterday (monday) they said it will be shipped out same day, but also he said they wont receive the console until Wednesday. he said it really fast and also he said that he would call me back for a Tracking Number then hang up. SO I was wondering how he could they ship something that they do not have yet... HmmmM! Ok waited no call, called them back later that night they said they haven't gotten to my order yet but they will call me at 8:00 P.M. ET for tracking number. Guess what no call. Anyone else had a problem with them? They haven't taken the money out of my account yet. But damn! Give me a straight answer.... Should I still go ahead with the order? Does anybne have this kit? Pics? Worht the wait? What you'll think? - DarvinM
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Old Jul 29, 2003 | 07:07 AM
  #2  
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Oh boy, here we go again.
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Old Jul 29, 2003 | 07:16 AM
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So who wants to do the honors and repost the post?
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Old Jul 29, 2003 | 08:23 AM
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From: Dallas
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Read this. Yes, all of it.
https://www.s2ki.com/forums/showthread.php?...&threadid=93601

Good thing they are still a sponsor!
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Old Jul 29, 2003 | 10:12 AM
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welcome to the bad service club
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Old Jul 29, 2003 | 10:59 AM
  #6  
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HEH! Just got off the phone with Will from Mastergrade. He finnaly gave me a tracking number! Guess what doesn't work. Funny thing is he repeated it twice. Bastards!!! Called them again and spoke to boomer this time. He said the reason why it didnt get shipped out is because that one that was suppose to be shipped to me is cracked. They are waiting for another one to come in to be shipped out. - DarvinM
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Old Jul 29, 2003 | 11:18 AM
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mastergrade is ridiculous.
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Old Jul 29, 2003 | 11:18 AM
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If you read the other thread, you will hear this story next week, and the next, and the next, ....

Is that mastergrade or mastergrope?

"Main Entry: grope
Pronunciation: 'grOp
Function: verb
Inflected Form(s): groped; grop
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Old Jul 29, 2003 | 11:56 AM
  #9  
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Originally posted by pinoydarv
HEH! Just got off the phone with Will from Mastergrade. He finnaly gave me a tracking number! Guess what doesn't work. Funny thing is he repeated it twice. Bastards!!! Called them again and spoke to boomer this time. He said the reason why it didnt get shipped out is because that one that was suppose to be shipped to me is cracked. They are waiting for another one to come in to be shipped out. - DarvinM
They can't provide you with a shipping number until the package is actively being shipped, so that alone proves they out and out lied to you. I would never want to deal with ANY company willing to do that. MasterGrade has come up time and time again as a very poor company to do business with, so choose your next few steps wisely. Don't expect much and you'll never be disappointed.
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Old Jul 29, 2003 | 01:26 PM
  #10  
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Why are they allowed to be a sponsor if this is the kind of service they are giving to us. F--king ridiculous.
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