Don't forget the effect that a threat of local news exposure can have on the outcome of cases such as this.

 

Lets go to war...

Hey if we can out number them, then maybe we can scare them into retreating .

When we going?

I can't show up in my stook, but I'll go if needs be!

 

he's contacted the dealer and the issue is being taken care of. I'm sure he'll update us later.

 

That's one dealer that definitely won't be getting my money later this year when I finally get my S2000. Good luck ACB.

BTW, what color do you have? I'm just curious because of the difficulty in matching some of the paints.

Mark

 

As much as these are "more than just another new car" to us, lets face it. To the dealer, they're just that, another piece of inventory to move.

Cars arrive at dealerships damaged every single day. Dealers have them painted or have the dings taken out and sell them as new. If the damage exceeds so much (10% of invoice in Wyoming, I believe), the repaired car can not have a "new car title." If the damage is minor and fixed, the dealer has no qualms about selling the car as new and not queering the deal by being overly negative about the car.

The car should have no defects when you buy it. If it had any defects when the dealer got it, those should be fixed to equal-to-brand-new condition. If the paint was damaged, it can be painted to exactly as good as new by a top flight body shop.

I think the most disturbing thing about your dealer's behavior is that he sold you the car as brand new when the paint repair was so poor that it was obvious to you on first close inspection. The dealer should have done that close inspection and had it fixed before he sold it to you. It would have been nice if they'd been up front about the problem with you at that time. It would have been in their long term interest.

If my dealer ever offers me $500 and free oil changes for the life of my car's warranty, I'll take it.

I completely understand your frustration, ACB, and your sense that you've perhaps been taken. I think it will all work out fine and once you've got a few miles on the car and enjoyed it like it is meant to be enjoyed, this frustration will pass.

Rick Hesel gave you good advice. I would have said the same if I didn't have so many extra keystrokes hanging around my keyboard.

 

Any excuse for a meet

I think the best solution is new car.

 

Free full complete service including change of tyres for the time of the warranty is good. I doubt that will be the case though, unless it's a really serious issue to be contemplating about. However accepting the car at the point of delivery knowing that something is wrong is considered that you have agreed to it being so. But if you were not given prior knowledge of anything at the point of delivery, there is definitely a case. I just hope that's what it is, good faith is always the worst outcome.

 

ADB:

Really sorry to hear this. There is no telling what kind of damage could have been done during those 181 miles. Wish you the best of luck.


So, for those of us who have not rec'd our S2k's, how do we avoid such a thing? Should we demand to see the car being unloaded from the truck, take a day off of work, and hang out at the dealer and watch them as they work on it?

I think every dealer should be required to have full-disclosure on these types of repairs. Where/How can I find the state laws for Oregon and Michigan for this??

Regards, Mark

 

[QUOTE]Originally posted by mdavis
[B]So, for those of us who have not rec'd our S2k's, how do we avoid such a thing?

 

[QUOTE]Originally posted by mdavis
[B]

So, for those of us who have not rec'd our S2k's, how do we avoid such a thing?