as bad as it and i know it sucks BUT when you signed the work order isn't there a clause that states the dealer is not responable for any damage to the car??

the lady's insurance company will pay to have your car fixed and it will be as good as new (well close anyway)

 

I don't really see why you would hold the dealership responsible. You've found the woman at fault, so she should be responsible for any damages to your car. End of story.
While the woman should be charged with "Leaving the scene of an accident" or "Hit & Run", I probably wouldn't pursue that if I were you... it just makes you look like an asshole. If I were you, I'd simply make sure that a report is filed that states that there was an accident and she was at fault. Then, file a claim and have her insurance pay for the repairs. Since your car is ~4 years old, it may be difficult to blend the Silverstone paint.... I can't say for sure. Just be sure that you take it to a reputable shop... if they don't think they can blend/match the paint, they should request that the insurance company pay for a full respray of the entire exterior. Then you won't have to worry about blending problem. The biggest problem I've found since having my car re-painted is the fact that non-factory paint is even less durable than the paint from Honda.
Sorry to hear about your dilemma.

 

Her insurance will cover it just like any other accident.

 

I appreciate all of the feedback. . .

Whereas I agree the woman was at fault, since no one actually saw her hit it (even though its pretty obvious based on the timing of the incident) I may end up in a situation where her insurance company doesn't want to cover it. . .

Also, I still think the dealer is responsible. . . They were responsible for parking/moving all cars why they serviced them. . . They failed to return my car in the condition it was given. . .

With regard to filing a complaint. . . It may seem like the A**Hole move, but as I see it, she f*cked up my car (and really stressed me out), so she should have a little of the same stress. . .

As a follow-up, I will be going doen to the dealership today to get the owners contact info and Amercan Honda's Corporate info. I'm also going to file a complaint with NJ's Better Business Bureau.


But my biggest concern is the paint. . . Having had my prelude repainted from previous accidents, I can attest that aftermarket paint IS inferior/LESS durable than OEM (which is saying a lot). Not to mention, the whole blending/matching aspect is going to be a fiasco. . .

Other than that, I'm having a great weekend.

 

As a follow up to my earlier post My Best friend who owns several dealerships asked if you signed the work order? if you did then you need to look at the fine print to see if it says the dealership is not responsible for any damages. If you did not sign the work order assuming it has that disclosure then the dealership will have to pay out of pocket as they cannot file it under the dealerships insurance because they failed to get a signature. Does that make sense ? let us know what the work order says - that will dictate your course of legal action!
Good Luck!!!!

 

I did sign the work order.

I will be driving down to the dealership this morning to get a copy of that work order.

I'll post more information later.

 

The good news is obviously you will have it covered by someone elses insurance since it wasn't your fault, Hopefully you will understand the dealership was not at fault if that is the case and they will be sympathetic and help you get a real good job through there body shop -

 

if you signed off the work order, than the dealer isn't responsible.

I'd track down the lady. YOU witnessed it, and there has to be some sort of evidence on her truck.

 

If the car was stolen while in the dealers parking lot, your insurance pays. But if one of their employees stole the car, that's another story.

If the car is involved in a hit and run while in their parking lot, your insurance pays. But if one of their employees hit the car, that's another story.

Hypothetical: You loaned me your car to drive to the store. My insurance would cover any accident while I am driving your car. But if your car was stolen or hit in the parking lot while I was in the store, your insurance would have to cover it. Mine would refuse.

Try to feel lucky that you at least know who hit your car. You should be able to collect from them.

Sorry. Yes, I know it sucks. Hope you get it all repaired to your satisfaction.

Moral to the story: Beware of who you give your keys to. Especially dealerships.

 

KenS2K, I fail to see the basis on which you make the statement " beware who you give your keys to. Especially dealerships". A customer backed their car into icemans S, not the dealer or any of their employees. Do you say this just because you find it easy to deflect blame onto the dealer?
Iceman I feel for you... I would be absolutely livid....with the lady who hit me! Not the dealer. He has no control, nor can he be expected to, over the driving habits of his customer. What if your car had been hit by someone just cruising the lot looking at the new cars?
Chase the lady down and get her insurance to repair your car. You want to place blame on someone, and rightfully so. It might as well land where it belongs.
And the part about aftermarket paint being worse that factory? Are you sure you are driving an S!