It would probably be best if you didn't add any more comments but leave it up to Ricks. So far two of your comments have been WAY off base. The instructions should have been defined only to this installation and not some sort of "shared" spec that left the consumer to believe that this was the instructions.

The work was done by a well qualified shop who has done other diffs (477) here in South Florida. It was not rushed by ANY MEANS as our members our mature enough to to know how serious this installation is.

Regardless, YOUR information was wrong and it should not of been a puzzle to figure out when it comes to bolt size or torque.

 

Ok asshole...you should think before you open your mouth.....first of all my mechanic is fully capable of this job...it is not his fault or mine....we would have been better off with no instruction manual (then we would have resorted back to honda for the stock specs), however we were provided with specific instructions...the instructions listed 3 carrier bolt sizes all with torque specs to high for these bolts...we used the torque settings for the 7/16 bolt because 7/16 is almost exactly equevelent to 10mm which is the correct bolt size 10mm/1.25/50mm.....

considering the sensitive nature of this situation you might want to watch what you say and who you say it to....its not you that was inconviened by this screw up it was us...you didnt manufacture or distribute the product and at no time were you blamed....

in the past I have praised ricks when it was deserved and defended him when others put him down (I will look for these specific threads and quote them later, but rick knows its true) ....my car has never spent the night outside the security of my garage, and is sitting on a lift right now....In addition I was forced to take an additional day off work to finish repairing this situation....normally I would not have snaped back so quickly but tempers are short right now and this could all have been easily avoided...calling me and or my mechanic incompitent is not the best way to calm someone down or resolve/justify an obvious screw up!!!!!!!!!!!!!!!!!!!!

 

Very foolish Hardtop Guy, Very foolish. What's even more bewildering is that no where have I seen a correction to reference the Helms Manual settings to 33 lbs? Instead you want to insult and shoot off your mouth.

 

Listen before you call me an asshole how does his make sense. You say we sent you specific instructions on how to install these gears yet you use a torque setting that is ALMOST exactly equevelent to 10mm. Are you pissed? Sure I would be too but if you want to blame someone blame your so called capable mechanic. Sensitive nature you bet, because I have spent countless hours and late nights working on this gear set-up trying to find the best settings for them.

 

you spent hours working on a proper backlash setting and that is appreciated...however we were told not to install until we had specific updated spec...the only spec that was updated was the backlash....the original generic instructions were re sent and never corrected, nor did anyone mention that they were generic....this is not an item that should come with generic instructions....unlike some other gears designed by richmond that will fit in more than one vehicle, this item was designed specifically for the s2000 and the instructions should have been tailored for this install........

bottom line is that those instructions should never have been provided, and since they were it is costing us $...someone needs to step up apologize and take responsibility not try to pass the blame .....

 

by the way I never said you sent us specific instructiions...rick said he was sending specific instructions and we should wait for them before installing.......as I did..

 

The point here is that there was a missunderstanding, and it has caused some grief. Placing blame will not solve the current problem that it has caused, and will only make things worst. Lets work together to solve the problem, and once that is solved, we can work on how to stop this from happening.

 

Don't blame people for things you don't know either. The carrier bolts are 7/16 when translated to SI, so we used those settings. We waited for a document, you sent us the document, we took it to the installer and he used the specs. Had we not taken him anything, he would have used all Honda specs but we were told to wait.

 

It seems this misunderstanding has caused more than grief. Some people are out some serious time and money as a result of faulty instructions. I certainly don't blame them for following the provided instructions.......

 

We should not have shipped the gear sets at all to anyone until the backlash settings issue was resolved. We are sorry for that. We'll live and learn.

It appears we have one instance of the bolts being torqued too high and replacments needed. I will be sending an email in an hour or so to everyone who has been shipped a set with all of the specs spelled out and other advice. From now on, a copy of that email will go with every order and shipment.

If you would like some recompense for extra installation costs because you did not have these settings, please respond to that email and let me know what your extra expenses were. We'll discuss them with you directly by phone or email, man to man, in an honorable way, which is the way we prefer to deal with these concerns.