Maybe it wasn't so much the message but how it was delivered...

Yes we want to know what happened but please tone down the attitude, we didn't wreck your car dude, that was the dealer.

Your story could have happened at ANY dealership as I doubt any of them would own up to what may have occurred.

 

yea im sorry just think of my situation, im just pissed off..

i just dont understand how that can happen but whatever