I bought my car used with 24,000 miles last year. When I first purchased the car, I had the buzzing sound from being in 2nd and 3rd gear, however, I didn't know that Honda considered this a problem and would fix it. Well, now I have 46,000 miles on my car and I took it in for the clutch disk to be replaced and they told me that American Honda said that they would not cover the part becasue the basic warranty (36,000 mile, although I have a worthless 100,000 warranty) was expired. I complained that I bought the car "Certified" at a Honda dealership and that the TSB should have been handled before the car was resold to me. I also complained that Honda does not send me any TSB's although I bought and registered the car with Honda. I also financed the car through Honda, so they know all of my mailing information. If I call AMH do you think that they will go back on what they told me? Opinions???

 

hmmmmm. if you have the extended warranty, why is the work/parts not covered?

if they are trying to say it's a wear item?? I'm not too knowledgable on this. But assuming it is indeed a recall or tsb, does your extended warranty not cover this? Maybe someone else could shed light on the subject for you.

I would THINK they should be able to do the work for you.

Good luck.

 

[QUOTE]Originally posted by nastinupe1
[B]I bought my car used with 24,000 miles last year.

 

I don't want to give up. The service manager told me to call and try to complain. He told me that he was suprised that they told him this and that he fussed with them about the issue for a while. I am just fustrated about the whole thing. I just want the buzzing to stop!!! Am I asking for too much!!! ahhhhh!!!!

 

I am not sure what you are trying to get. You got 46,000 miles out of the clutch. Now you would like one free? Clutch's are wear items on any car from any company. TSB's are not recalls and notification is not sent out normally to any owners. If you don't like Honda's decision however they offer binding arbitration up front. The details on how to request it are in the car Warrenty paperwork including the numbers you need to call to set it up. I don't think you have much of a case however. Seems like you just want Honda to buy you a free clutch.

 

even though i didnt want to give up, after awhile... hope jus seems to dwindle as far as honda helping you... i believe you can call AH for "Goodwill consideration" AFTER your warranty expires for them to fix it... but 46k is 10k past the warranty, and if you don't have any type of service record that you brought it in before regarding the clutch issue, I honestly believe they won't help you... but this is just my 2 cents, perhaps you will be more lucky than i was...

 

But the point that I am trying to make is that Honda should have replaced the clutch disk before I bought the S2000 in the first place. I bought the car at a Honda dealership AFTER the TSB was issued. The car had this problem when I bought it, but becasue I knew nothing about the car, I didn't realize that this was a recognized problem that Honda would have fixed.

I mean what's the use in buying a "Certified" car if they won't even repair issues that have been identified by the manufacturer? I guess that they just give the car an oil change and a sticker and throw it back out on the lot and that makes it "Certified". My car didn't even have the spark plugs replaced and that was a recall and not a TSB. And since I don't receive TSB's for whatever reason, I am suppose to find this information out from whom? The only way I found out about this website is from browsing for some S2000 information on a search engine. If it wasn't for that, I'd probably be half way to California three years from now when my spark plug falls into my 4th cylinder... And I'd probably have 105,000 miles on the car. And if I took it to a dealership, they would accuse me of racing my car.

Honda makes me sick.

 

sounds like you might be screwed tho dude. Although you have a good point, it doesn't sound like it's strong enough to have Honda budge on this one. I dunno man, good luck

 

I think you have confused a TSB with a recall. A TSB is a dealer advisory on how to handle a problem that some owners might complain about. Its not something required for the car. When you purchased the car if after a reasonable amount of time (week or two) you felt the noise was objectionable you should have taken it in to be looked at. You might have done that and if its documented you now have a case and should complain. However if you drove the car 12,000 miles and the noise only became a problem when you realized you might be able to get a free clutch then I don't think Honda has an obligation to help you. Your clutch will have to be replaced for ordinary wear any day now with your miles and that will fix the noise. You are not out anything because you would have had to replace the clutch regardless.

 

Technical Service Bullitens are designed for the technicians so they can identify common characteristic problems of a certain model vehicle. They were never intended to be released to customers. Recalls are safety repairs that are notified to customers. It is up to the dealership whether or not the vehicle will recieve Goodwill repairs based on the service history and customer loyalty to the particular dealership. Buying the car at the same business does help, but does not guarantee goodwill consideration.
The dealer should have safety checked before it was resold, as well as road tested, and possibly cured the condition before it was resold, assuming it did have a problem before the sale. You should have had the dealer inspect the whenever there is any doubt of your vehicles performance.
Pretty much, if you drove with very worn out brake pads and warped the rotors for 10,000 miles, and some small time garage told you your brakes are worn....you wouldn't go back to the dealership and demand new brakes.
Both (brakes and clutches) are considered normal wear and tear items. Although the TSB clearly states that the clutch problem may be characteristic of the vehicle, brakes wearing are characteristics of every car.There are certain risks when purchasing a used vehicle.
Honda of America is not as customer service orientated as Nissan (my place of occupation), but when a customer complains and yells enough, someone usually gives in. Hopefully they will before you do.

Hope this helps.