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Old Aug 9, 2007 | 11:22 AM
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Default Guest unable to access site
Tx_Phantom started a new job 3 weeks ago and has been unable to access the site. He keeps getting this error:



Any ideas what his probrem might be?

He said he's starting to get the shakes - withdrawals from not being on the forum. Poor guy.
Old Aug 9, 2007 | 11:34 AM
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I'm going to guess the IP address of his new work is banned.
Old Aug 9, 2007 | 01:41 PM
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Does this help?

IP Address. . . . . . . . . . . . : 172.28.3.55
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Default Gateway . . . . . . . . . : 172.28.3.1
Old Aug 9, 2007 | 02:15 PM
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That's an internal IP

You need his external IP address.
Old Aug 10, 2007 | 07:30 AM
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He says:

I just got it!!

63.164.145.34

Can they allow this IP now?
Old Aug 10, 2007 | 07:59 AM
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We had more than one asshat user coming from that block of IP addresses in the past so we did blacklist the entire range. I've adjusted the filters so that he should be able to get in now.
Old Aug 10, 2007 | 09:21 AM
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Thanks! That worked!

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Old Aug 27, 2007 | 06:46 AM
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Tx_Phantom is getting the same error message again. External IP is 63.164.145.198.
Old Aug 27, 2007 | 07:40 AM
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He should be good to go now
Old Aug 27, 2007 | 09:17 AM
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Sho nuff! Thanks!
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