Resolved: Login Issues
12-05-2016, 10:34 AM
#1
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Join Date: Dec 2016
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Login Issues
I've been on this site for years and since this new update have not been able to sign into my account. I had to create a new one just so I could post about the problem.
My username was //steve\\ and I have a hunch that post change it doesn't like something about those characters. I've followed the reset password link multiple times and can successfully reset the password but when I attempt to use it I get an error about invalid credentials. I know I'm not typing the wrong thing.
Please fix my old account or help me change the name on it so I can access all of my own content.
My username was //steve\\ and I have a hunch that post change it doesn't like something about those characters. I've followed the reset password link multiple times and can successfully reset the password but when I attempt to use it I get an error about invalid credentials. I know I'm not typing the wrong thing.
Please fix my old account or help me change the name on it so I can access all of my own content.
Last edited by sam_spider; 01-27-2017 at 08:10 AM.
12-05-2016, 12:08 PM
#2
Site Moderator
It will be due to the special characters, IB will have to get your account sorted, but it can be done easily.
12-06-2016, 05:42 AM
#4
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