Membership access no longer valid
 

Support,

My S2ki gold membership access has not been available since VB changeover. I have sent an email to support@s2ki.com and have heard nothing back (10/26) .
Under my premium membership page , I see I am current until 10/17. Please assist.


https://s5.postimg.org/rdbix5dwn/gmails2k.png
https://s5.postimg.org/dkx41in53/s2kinew.png

I'm getting IB to check into that.

Should be fixed - try now :)

Looks to be working.
Thanks for the support guys.

I have the same issue....... since renewing my Gold membership (01/02) I've been assigned regular membership status. What's the deal?

It's been awhile since I've been a member on this site. Just curious as to if there is a wait time after membership is purchased? I searched but couldn't find any info.

Having issues with my account, previously sent email and payment . Seems to be a glitch that nobody has fixed yet.

-M

I've not seen an email come through.


FYI - there is a glitch in the system that is preventing statuses to not update automatically, so it is having to be done manually. Send an email to support@s2ki.com with a copy of your receipt and it will get handled.