New Toy
was driving to work this morning and I noticed what seemed to be a growling noise coming from the area of the transmission when I decelerated. I stopped at the Honda dealer near work and asked them to look at it.
Remember this is my first day of ownership and I am sick waiting to hear that what the problem was. I also had the fear that they would not cover it under warranty due to abuse(from previous owner).
When I did not hear from the dealer by 2:00 pm I called and the service tech said I need to check for you. A little earlier I noticed a bunch of people under your car looking at it.
Well when she returns she informs me that I needed a new clutch and pressure plate. My heart dropped until she said it is covered under warranty and since we need to keep it over night we will give you a free loaner.
I see many here have complained about Honda service, but my first experience has left me quite impressed. Russel SmithToyota at 610 and Main are great.
Remember this is my first day of ownership and I am sick waiting to hear that what the problem was. I also had the fear that they would not cover it under warranty due to abuse(from previous owner).
When I did not hear from the dealer by 2:00 pm I called and the service tech said I need to check for you. A little earlier I noticed a bunch of people under your car looking at it.
Well when she returns she informs me that I needed a new clutch and pressure plate. My heart dropped until she said it is covered under warranty and since we need to keep it over night we will give you a free loaner.
I see many here have complained about Honda service, but my first experience has left me quite impressed. Russel SmithToyota at 610 and Main are great.
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Russel and Smith offered me $10k over sticker when I wanted to buy an S2000 back in the summer of 2000. I told them that they had the highest priced S2000 in Houston, and they said they didn't care. They've sold 10 @ $10k over sticker and they weren't coming down.
I'm definitely not going to give them any of my money when they made $100k on dealer markup.
I'm definitely not going to give them any of my money when they made $100k on dealer markup.



