Appeared on Facebook
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Joined: Dec 2011
Posts: 280
Likes: 1
From: Poole, Dorset
Appeared on Facebook
This cropped up on Facebook here
Although they don't explicitly seem to list the S2000, the ad does say "any car". Might be worth a call if anyone is in the market for an OEM clutch.
Although they don't explicitly seem to list the S2000, the ad does say "any car". Might be worth a call if anyone is in the market for an OEM clutch.
Joined: Apr 2009
Posts: 1,554
Likes: 4
From: London
S2000 and NSX excluded after I put my order through.
This morning it said "Excludes NSX" and 20 minutes after I put my order in (2 clutches) I got an email from them stating:
Then magically the website had been changed to state:
"Excludes S2000 and NSX"
I had to check Google Cache to make sure I was 100% right:
http://webcache.goog...n&ct=clnk&gl=uk
As you can see it only states "Excludes NSX".
Really and truly I should be able to push them into selling it to me, especially after they are suggesting that I am an idiot by saying that it was already stated, it would have been simple for them to apologise or to leave that line out and I wouldn't have minded.
Anyway I can't be bothered so I'll just await my refund.
Great customer service so far
This morning it said "Excludes NSX" and 20 minutes after I put my order in (2 clutches) I got an email from them stating:
Good Morning,
Many thanks for the order but unfortunately the £162 clutch price doesn’t include s2000 or nsx models. This is stated at the bottom of the illustration/description. We can put a listing on for s2000 clutch kits but they will be at a reduced price of £342 including vat and delivery.
We will refund the transaction this morning.
Regards
Brindley Honda Parts
Many thanks for the order but unfortunately the £162 clutch price doesn’t include s2000 or nsx models. This is stated at the bottom of the illustration/description. We can put a listing on for s2000 clutch kits but they will be at a reduced price of £342 including vat and delivery.
We will refund the transaction this morning.
Regards
Brindley Honda Parts
"Excludes S2000 and NSX"
I had to check Google Cache to make sure I was 100% right:
http://webcache.goog...n&ct=clnk&gl=uk
As you can see it only states "Excludes NSX".
Really and truly I should be able to push them into selling it to me, especially after they are suggesting that I am an idiot by saying that it was already stated, it would have been simple for them to apologise or to leave that line out and I wouldn't have minded.
Anyway I can't be bothered so I'll just await my refund.
Great customer service so far
Thread Starter
Joined: Dec 2011
Posts: 280
Likes: 1
From: Poole, Dorset
S2000 and NSX excluded after I put my order through.
This morning it said "Excludes NSX" and 20 minutes after I put my order in (2 clutches) I got an email from them stating:
Then magically the website had been changed to state:
"Excludes S2000 and NSX"
I had to check Google Cache to make sure I was 100% right:
http://webcache.goog...n&ct=clnk&gl=uk
As you can see it only states "Excludes NSX".
Really and truly I should be able to push them into selling it to me, especially after they are suggesting that I am an idiot by saying that it was already stated, it would have been simple for them to apologise or to leave that line out and I wouldn't have minded.
Anyway I can't be bothered so I'll just await my refund.
Great customer service so far
This morning it said "Excludes NSX" and 20 minutes after I put my order in (2 clutches) I got an email from them stating:
Good Morning,
Many thanks for the order but unfortunately the £162 clutch price doesn’t include s2000 or nsx models. This is stated at the bottom of the illustration/description. We can put a listing on for s2000 clutch kits but they will be at a reduced price of £342 including vat and delivery.
We will refund the transaction this morning.
Regards
Brindley Honda Parts
Many thanks for the order but unfortunately the £162 clutch price doesn’t include s2000 or nsx models. This is stated at the bottom of the illustration/description. We can put a listing on for s2000 clutch kits but they will be at a reduced price of £342 including vat and delivery.
We will refund the transaction this morning.
Regards
Brindley Honda Parts
"Excludes S2000 and NSX"
I had to check Google Cache to make sure I was 100% right:
http://webcache.goog...n&ct=clnk&gl=uk
As you can see it only states "Excludes NSX".
Really and truly I should be able to push them into selling it to me, especially after they are suggesting that I am an idiot by saying that it was already stated, it would have been simple for them to apologise or to leave that line out and I wouldn't have minded.
Anyway I can't be bothered so I'll just await my refund.
Great customer service so far
Joined: Jul 2012
Posts: 3,459
Likes: 61
From: UK, South Coast
I think that was to be expected really, they don't have the S2000 or NSX listed in their side menu and I think they'd forgotten they exist. I got as far as filling shopping cart - I was expecting it to say "computer says no" after I put my reg in - but it didn't.
I'm pretty sure the law allows them to not sell to you as there was a genuine mistake (that they have rectified), plus there was no clear offer and acceptance to form a contract.
Annoying they were calling you a liar/idiot by pretending that it had been there all along though !!
I'm pretty sure the law allows them to not sell to you as there was a genuine mistake (that they have rectified), plus there was no clear offer and acceptance to form a contract.
Annoying they were calling you a liar/idiot by pretending that it had been there all along though !!
Joined: Apr 2009
Posts: 1,554
Likes: 4
From: London
Yeah, quite disapponted with their email to be honest.
I wrote them two emails since and they even didn't have the courtesy to reply to them at all.
They just sent me a refund instead and cancelled the order.
Poor customer service without a doubt
I wrote them two emails since and they even didn't have the courtesy to reply to them at all.
They just sent me a refund instead and cancelled the order.
Poor customer service without a doubt
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ThaiTanium
Pacific Northwest S2000 Owners
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Jan 9, 2009 08:10 PM