Hi,

I have ordered some parts from CFL Honda in the US, I put the order in on the 12th and the status says processing (paynent has been taken)

I have attempted to email them 4-5 times as I had to put a US state as part of my UK address and gave always had emailed bounced back.
I used their contact form on the website to send the emails.

Does anyone have any contact details for them? As I don't really want to phone internationally

Or any previous experience of their service.

Thanks

 

I also would like to know about this because i have tried contacting them about postage several times. I haven't ordered anything from them yet but was just about to, until i saw your post

 

Thanks, PM sent.

 

I emailed them before Xmas about a hardtop fitting kit but like you had no response from the first or second emails - I even opened an account and used their internal email system. I worked on the pricipal that if they couldn't be bothered to respond then I couldn't be bothered to use them and placed my order with Hondapartsnow.com who have been fine although a little slow with the Xmas period - however they don't ship anywhere other than the US but fortunately I have a brother in law there .

 

Wayne - cfl are on the owners club. Try and pm them from there.
I remember when i ordered off them and had to send them a pm to remind them about it.
Your order could also be being held up in uk customs??

 

Do you know their username by any chance?

 

FWIW, I ordered some parts from the last year, got the same payment processing status/message.

About 10 days later they emailed me with estimated postage to the UK and asked me if I still wanted to proceed - I didn't given that there would be no difference between buying here with the postage taken into consideration, replied as much and the order was cancelled next day, no payment ever taken.

 

https://www.s2ki.com/s2000/user/103873-wwwcflhondacom/

 

Thanks for all the input guys, Hecash has phoned them and left a answer machine message so i will leave that with them for a couple of days (as well as the email i sent with the new contact details i have been passed) then update the thread.

 

i ordered few times from them.
always worked great.
last order was 2 months ago.
i phoned them once about 1.5 years ago.

it's a dealership - so i'm surprised that nobody answers the phone.
this all smells like they're out of business - but i don't see this happening for a dealership...