Good dealer experience
 

OK, we see a lot of posts about crap dealer service on here so how about balancing the equation..

I live in Nottm and used to get my S serviced etc at Lookers Honda but they bent one of the tabs on my front wing cracking the paint and causing a rust spot and literally did not even want to discuss it. I had several third parties look at the damage and agree it was almost certainly the tab bending because the paint was undamaged aside from the crack.. anyway, i digress, i decided to get the car serviced elsewhere this year and i'd heard good things about Grantham Honda so thought i'd give them a go.

Booking in - very flexible, knowledgeable and informative, very helpful.
Arrival - I was late but not a problem, booked in the car, asked for any concerns etc and told me when the car would be ready. Took off the price of an air filter because mine has a K&N washable (mouse ate the paper one ;))
Collection - Very courteous, very efficient, very helpful. I asked about a small clip missing from my drivers door (another one to thank fookers for) and they've ordered one and even offered to post it to me...

overall experience (ignoring the expense ;) ) 10/10

i will be using them again next year.

Cut and paste this to the Dealer Feedback thread, Jason! :)

Got mine serviced in Fookers on Wednesday.

No problems to report, but they didn't clean it (which they should - their company policy), and they left the paper foot mat in...

Ordered some yellow touch up paint from them (couple of irritating chips) so I will see if they phone me.

:egads: ok i'm off to find it now

I bought my car from these, and they are very very good.