Nottm_S2

OK, we see a lot of posts about crap dealer service on here so how about balancing the equation..

I live in Nottm and used to get my S serviced etc at Lookers Honda but they bent one of the tabs on my front wing cracking the paint and causing a rust spot and literally did not even want to discuss it. I had several third parties look at the damage and agree it was almost certainly the tab bending because the paint was undamaged aside from the crack.. anyway, i digress, i decided to get the car serviced elsewhere this year and i'd heard good things about Grantham Honda so thought i'd give them a go.

Booking in - very flexible, knowledgeable and informative, very helpful.
Arrival - I was late but not a problem, booked in the car, asked for any concerns etc and told me when the car would be ready. Took off the price of an air filter because mine has a K&N washable (mouse ate the paper one )
Collection - Very courteous, very efficient, very helpful. I asked about a small clip missing from my drivers door (another one to thank fookers for) and they've ordered one and even offered to post it to me...

overall experience (ignoring the expense ) 10/10

i will be using them again next year.

Lurking Lawyer

Cut and paste this to the Dealer Feedback thread, Jason!

moff

Got mine serviced in Fookers on Wednesday.

No problems to report, but they didn't clean it (which they should - their company policy), and they left the paper foot mat in...

Ordered some yellow touch up paint from them (couple of irritating chips) so I will see if they phone me.

Nottm_S2

ok i'm off to find it now

s2k_Nut

I bought my car from these, and they are very very good.