Parcelforce
I had ordered a Tower Brace an X-Brace from Muz some time back and Muz sent these items out sometime last week.
Yesterday (Thursday) I get two letters from ParcelForce Worldwide saying that I owe VAT and a [B]
Yesterday (Thursday) I get two letters from ParcelForce Worldwide saying that I owe VAT and a [B]
Originally posted by Mark Turner
Whenever I've ordered from Muz before, it has always come by international courier - DHL, I think? I thought ParcelForce only dealt with UK deliveries, so maybe he sent your braces by mail rather than courier?
Whenever I've ordered from Muz before, it has always come by international courier - DHL, I think? I thought ParcelForce only dealt with UK deliveries, so maybe he sent your braces by mail rather than courier?
As I said before I don't object to paying the import tax on stuff that I import.
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I have just spoken to someone in Parcelforce customer services - the clearance fee is to cover thier costs if a charge is put on the item by customs.
Thier costs amount to the sending out of the letter to tell you that you owe VAT on the item
I am seriously tempted to tell them where to stick it.
Thier costs amount to the sending out of the letter to tell you that you owe VAT on the item

I am seriously tempted to tell them where to stick it.
And presumably then having to account for the VAT, and pay it over to HMC&E, which requires time to be spent by its staff administering it.
Don't get me wrong, I'm not defending ParcelForce! Just playing devil's advocate.
Don't get me wrong, I'm not defending ParcelForce! Just playing devil's advocate.
Originally posted by Mark Turner
And presumably then having to account for the VAT, and pay it over to HMC&E, which requires time to be spent by its staff administering it.
And presumably then having to account for the VAT, and pay it over to HMC&E, which requires time to be spent by its staff administering it.




