Hi Jim,

I was wondering how reliable SSR is with production/shipment dates?

To give you a little background information about my story; I called and placed an order for some 18" SSR SP1's in early September sometime. I was told the rear wheels were custom order and it would take a bit of time. So I had the order separated (I received the fronts right away), the rears I was told would arrive at the beginning of December. December came and I called my sales rep. he told me it appears they have been made and will be shipped to tire rack on 1/12/07. I called again today to check up on the status and now I'm being told that it appears it won't happen till 2/15/07. I just feel like I'm being given the run-around and that it'll be the end of the season this year and I will finally get my wheels.

At this point I am thinking of returning the two fronts that were sent to me and cancelling the rears, just to order a set of wheels I know I will receive.

Sorry this message is so long-winded and I understand if you really have no answer from me and this is just how SSR works. I guess I just wanted to bounce my feelings off of someone who works with tirerack, deals with SSR/S2K people.

Thanks,

-Matt


(i would have sent this through a private message but appears I cannot send you PM's.)

 

Hi Matt, So far the new company has not been as reliable on delivery times. Send me an email with your order number or the billing phone number and I can check.

 

Thanks Jim email sent.

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