Semi-Official Vent Thread
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Joined: Aug 2008
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From: Central Wisconsin
Semi-Official Vent Thread
Thought i made one of these before, but cant find it.
What grinds your gears?
Quick background, our phone client shows us the rest of our queue group, their status, and time in that status, etc.
Guy goes on lunch, goes to lunch status, it hits 30 minutes, i got a call, i look back and it was back to counting from 30 seconds. He actually changed it to something, and back so his lunch lasted longer.
He ended up going to 15 minutes, so...45 min lunch.
Kinda small, but considering 2 people called in and calls have been waiting pretty much all day, it pisses me off.
Not to mention the other person goes on "research" and "away from desk" for 5 minutes every hour. -.-
</bitching>
What grinds your gears?
Quick background, our phone client shows us the rest of our queue group, their status, and time in that status, etc.
Guy goes on lunch, goes to lunch status, it hits 30 minutes, i got a call, i look back and it was back to counting from 30 seconds. He actually changed it to something, and back so his lunch lasted longer.
He ended up going to 15 minutes, so...45 min lunch.
Kinda small, but considering 2 people called in and calls have been waiting pretty much all day, it pisses me off.
Not to mention the other person goes on "research" and "away from desk" for 5 minutes every hour. -.-
</bitching>
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