sql server error

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Feb 23, 2013 | 03:50 AM

TougeHorseman

Thread Starter

Joined: Jul 2009

Posts: 8,567

Likes: 9

From: Professor Touge Emeritus

sql server error

sql server error

I've been getting this message (along with inability to open the site at all).
Happens every night it seems. Span of time is definitely 30+ minutes, probably more, because I don't keep trying.

I'm paying $20 a year for a site that crashes nightly. Can I get a refund, and still maintain member services? In the respect of good customer services, I think I deserve this much. My threads have brought thousands of views. I've purchased hundreds of dollars worth of vendor goods. This isn't fair...

Feb 23, 2013 | 06:24 AM

Mocky

Former Moderator

Joined: Sep 2002

Posts: 105,828

Likes: 152

I'll submit a ticket to have this looked at.

Feb 23, 2013 | 11:37 AM

TougeHorseman

Thread Starter

Joined: Jul 2009

Posts: 8,567

Likes: 9

From: Professor Touge Emeritus

Quote:

Originally Posted by Mocky

I'll submit a ticket to have this looked at.

Thank you. It's a major issue and has been going on for months.

Feb 24, 2013 | 08:48 AM

tx2K

Joined: Jun 2012

Posts: 599

Likes: 1

Ive noticed the same thing. Happens to me every night between 10-10:15pm when Im on break trying to get on the site

When this is fixed, I may finally decide to become a paying member...

Feb 24, 2013 | 11:11 AM

TougeHorseman

Thread Starter

Joined: Jul 2009

Posts: 8,567

Likes: 9

From: Professor Touge Emeritus

Lets get this fixed people.

Feb 25, 2013 | 05:54 AM

Mocky

Former Moderator

Joined: Sep 2002

Posts: 105,828

Likes: 152

IB pulled the report on outages on the site and there is a weekly Wednsday night maintenance that is run but other than that, they don't have any additional instances that show an outage.

I'm still getting clarification on what time the maintance runs. IB is based on the West Coast so if you are seeing this on Wednesday nights, that might help to explain it. I'm getting additional clarification on what time the maintenance begins and the duration.

Please post the next time you get this error the time (and what timezone). Also, if possible, please right click and view the page source and copy that as well as the bottom the specific mysql error should be listed.

I've seen this issue before and I'm pretty sure it wasn't just on a Wednesday so I'll be watching it as well.

Thanks.

Feb 25, 2013 | 07:50 AM

TougeHorseman

Thread Starter

Joined: Jul 2009

Posts: 8,567

Likes: 9

From: Professor Touge Emeritus

100% sure its more than Wednesdays. I'll post up what I can when it happens again. Thank you for looking at it. What specific times on Wednesday night can I expect this to happen. It would be nice to know upfront. yes, I'm in CA!

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Feb 25, 2013 | 07:13 PM

JulieU

Administrator

Joined: Jun 2004

Posts: 11,309

Likes: 245

From: Tulsa, Oklahoma USA

Quote:

Originally Posted by Mocky

Please post the next time you get this error the time (and what timezone). Also, if possible, please right click and view the page source and copy that as well as the bottom the specific mysql error should be listed.

Just happened... 10:05-ish PM (CST).

[attachment=34797:SQLerror.jpg]

IDK if this is what you're asking for but...

Code:

<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd">
<html xml:lang="en" lang="en" xmlns="http://www.w3.org/1999/xhtml">
	<head>
		<meta http-equiv="content-type" content="text/html; charset=ISO-8859-1" />
		<meta http-equiv="Pragma" content="no-cache" />
		<meta http-equiv="Cache-Control" content="no-cache" />
		<meta http-equiv="Expires" content="Fri, 01 January 1999 01:00:00 GMT" />
		<title>www.s2ki.com Driver Server Level Error</title>
		<style type='text/css'>
			body,div,dl,dt,dd,ul,ol,li,h1,h2,h3,h4,h5,h6,pre,form,fieldset,input,textarea,p,blockquote,th,td { margin:0; padding:0; } 
			table {	border-collapse:collapse; border-spacing:0; }
			fieldset,img { border:0; }
			address,caption,cite,code,dfn,em,strong,th,var { font-style:normal; font-weight:normal; }
			ol,ul { list-style:none; }
			caption,th { text-align:left; }
			h1,h2,h3,h4,h5,h6 { font-size:100%;	font-weight:normal; }
			q:before,q:after { content:''; }
			abbr,acronym { border:0; }
			hr { display: none; }
			address{ display: inline; }
			body {
				font-family: arial, tahoma, sans-serif;
				font-size: 0.8em;
				width: 100%;
			}
			
			h1 {
				font-family: arial, tahoma, "times new roman", serif;
				font-size: 1.9em;
				color: #fff;
			}
			h2 {
				font-size: 1.6em;
				font-weight: normal;
				margin: 0 0 8px 0;
				clear: both;
			}
			a {
				color: #3e70a8;
			}
			
				a:hover {
					color: #3d8ce4;
				}
				
				a.cancel {
					color: #ad2930;
				}
			#branding {
				background: #484848;
				padding: 8px;
			}
			
			#content {
				clear: both;
				overflow: hidden;
				padding: 20px 15px 0px 15px;
			}
			
			* #content {
				height: 1%;
			}
			
			.message {
				border-width: 1px;
				border-style: solid;
				border-color: #d7d7d7;
				background-color: #f5f5f5;
				padding: 7px 30px 7px 30px;
				margin: 0 0 10px 0;
				clear: both;
			}
			
				.message.error {
					background-color: #f5bbbb;
					border-color: #deb7b7;
					color: #281b1b;
					font-size: 1.3em;
					font-weight: bold;
				}
				
				.message.error p.desc {
					font-size: 0.8em;
					font-weight: normal;
				}
				
				.message.unspecific {
					background-color: #f3f3f3;
					border-color: #d4d4d4;
					color: #515151;
					font-size: 14px;
					font-weight: normal;
					line-height: 150%;
				}
			.footer {
				text-align: center;
				font-size: 1.5em;
			}
		</style>
	</head>
	<body id='ipboard_body'>
		<div id='header'>
			<div id='branding'>
				<h1>SQL Error</h1>
			</div>
		</div>
		<div id='content'>
			<div class='message error'>
				An error occured with the SQL server:
				<p class='message unspecific'></p>
				<p class='desc'>
					This is not a problem with IP.Board but rather with your SQL server. Please contact your host and copy the message shown above.
				</p>
			</div>
			
			<p class='message unspecific footer'>
				&laquo;Return to the index
			</p>
		</div>
	</body>
</html>

I also get "There appears to be an error with the database" at the bottom of some pages sometimes. Don't know if it's related but it's in a little pink box too. Seems to happen when a page doesn't load correctly, like everything is left-aligned instead of centered.

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