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new hellcat owner

 
Old 03-16-2019, 05:52 AM
  #71  
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Originally Posted by ZSAK View Post
Ya they are pretty stout. I am more surprised that Jeep didn’t fight me on repairing the engine and they got it done within a week. It took GM 4 months to figure out what to do with my Cadillac and they still never repaired it correctly.
Dodge has been pretty good with their SRT product lines. They even did a recall on the Viper that could only be caused by track use. Who does that? Dodge.

Face time with the SRT guys and you get that these guys are really trying to put track day fun in production cars. If you read their warranty info, they only void it if you're actually racing (time or position). They're not interested in voiding warranties like many other manufacturers do.

On the Demon, they ran 5,000 1/4 mile runs on the same car without a single issue before they thought it was ready for prime time.

I'm sold on Dodge SRT products moving forward. I'm now on my second. It's love man.


Oh, and I took my hellcat to a private day with 8 hours of unlimited track time. I beat the snott out of that car. Turned the rotors blue with so much heat. Not a drop of oil consumed and nothing over heated. That's insane. Longest single stretch of track time was pushing nearly 2 hours of balls out 9/10ths driving.
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Old 03-20-2019, 03:15 PM
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Just as an update to the few srt enthusiasts out there. I had to take my Jeep back to the dealer because the engine started making a louder noise that didn’t seem normal to me. They think the crank could have been damaged. In any event they are now wanting to replace the entire motor with a new motor. They are discussing with Jeep to get the approval.
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Old 03-23-2019, 06:49 AM
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Damn. At least they seem happy to make it right.
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Old 05-06-2019, 03:43 AM
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For all the guys who love on SRTs, small update on my end.

After a cross country road trip from west coast to east coast I popped a ABS/TCS warning light. It turns out the tone ring inside a hub had vanished. 707 hp in the wet without tcs is a lot of fun.

While I'm out of the b2b warranty SRT stepped in to foot the bill. The folks at corp office have been a delight to work with. The online chat got me shut down but a reasonable conversation with a few friendly people had it all sorted out within a day. The team over there is responsive via phone and email.

Thought this was a great experience and that the company really stands behind their SRT products. I'm back on the road ripping it up!
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Old 05-06-2019, 07:18 AM
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That is awesome, the SRT group is every unique and I love their enthusiasm and passion for what they do and the work they do to promote their vehicles. I hope they keep that division going in the future.
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Old 05-06-2019, 06:35 PM
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Glad they fixed it for you. We ended up getting our jeep back with a new long block. Jeep runs perfect now!
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Old 05-21-2019, 06:35 AM
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Still no issues with mine. Had it up north this past weekend and it was a blast - it feels like I’m still in the “honeymoon” phase lol. I love this thing!


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