Justifiable Homicide
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Joined: May 2001
Posts: 93,305
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From: Nowhere
Justifiable Homicide
My modem begin acting up thursday. I was dropping connections every 5-15 minutes, experiencing major packet loss when I was connected, my friends couldn't get in to me at all (FTP/ping/etc), and in general not having much of a connection. I put up with it until Sunday, when I finally called tech support. After 5 phone calls totalling about 2 hours, the best the techs could come up with was that my modem was going 
. They scheduled an appointment today, sometime between 1 and 5 PM .
Today rolls around, I skipped my lunch and took a 1/2 day so I could be here at 1. No sign of the comcast guy, but my modem seemed to be better. The packet loss was gone, I was staying connected, and my friends had no trouble FTPing and pinging me. I
ed a bit, and cleaned a bit, and ate, and generally 
ed off. At 4:30, I finally decided to call and see if/when a guy was showing up. I called in, and their appointment verification was down 
. I got a person, gave her my name and number, and she tells me that my appointment was canceled yesterday! I asked her why it was canceled, she replied "There was a service outage in your area, which was fixed". I asked why they didn't tell me that, and she replies "well, we usually call". YOU DIDN'T CALL ME, BITCH! The local customer service department also only works 9-3, give or take, so it's nearly impossible to talk with anyone who is useful.
I'm about ready to rip someone'sing head off and shove it up their ass. The tech's aren't allowed to tell their customers that there is a problem on their side; it's always something wrong with the customer's modem or setup. They don't ing call when they cancel appointments. And they don't care about their ing customers because they have a monopoly on TV and internet service.
. They scheduled an appointment today, sometime between 1 and 5 PM . Today rolls around, I skipped my lunch and took a 1/2 day so I could be here at 1. No sign of the comcast guy, but my modem seemed to be better. The packet loss was gone, I was staying connected, and my friends had no trouble FTPing and pinging me. I
ed a bit, and cleaned a bit, and ate, and generally ed off. At 4:30, I finally decided to call and see if/when a guy was showing up. I called in, and their appointment verification was down . I got a person, gave her my name and number, and she tells me that my appointment was canceled yesterday! I asked her why it was canceled, she replied "There was a service outage in your area, which was fixed". I asked why they didn't tell me that, and she replies "well, we usually call". YOU DIDN'T CALL ME, BITCH! The local customer service department also only works 9-3, give or take, so it's nearly impossible to talk with anyone who is useful. I'm about ready to rip someone's
ing head off and shove it up their ass. The tech's aren't allowed to tell their customers that there is a problem on their side; it's always something wrong with the customer's modem or setup. They don't ing call when they cancel appointments. And they don't care about their ing customers because they have a monopoly on TV and internet service.
Comcast sucks!
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From: Alive in the Superunkown
How many lines qualify as long for mom? Is it...
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Thirteen lines????
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One line
Two lines
Three lines
Four lines
Five lines
Six lines
Seven lines
Eight lines
Nine lines
Ten lines
Eleven lines
Twelve line
Thirteen lines????
MORE!!!