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Old Dec 16, 2003 | 06:47 AM
  #51  
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press three for
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Old Dec 16, 2003 | 06:49 AM
  #52  
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From: Pt. A to Pt. B via VTEC!!
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We have a broken detached telephone handset on our sales counter that I markerd on it

Complaint department- PLEASE HOLD
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Old Dec 16, 2003 | 06:55 AM
  #53  
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the tech people have managed to put me on hold 11 times.
now i've moved to their "Tier 2"
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Old Dec 16, 2003 | 06:56 AM
  #54  
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great...and their tier 2 guy is saying..
"hello...... this should be an easy fix".


....

5 min later..



"hmm..i've never had this problem before"
WTF?!?!?!?!?!?!? (I hate hold music!!!)
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Old Dec 16, 2003 | 07:04 AM
  #55  
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my favorite is that the first tier support is India and all they can do is take your name and number and rattle off what they read on the screen!
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Old Dec 16, 2003 | 07:07 AM
  #56  
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second person spent 5 min. asking me if Motoo was really my name... how cool it was, where does it come from etc...

so.. now i'm in another dept.
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Old Dec 16, 2003 | 07:09 AM
  #57  
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and....
f*cking great.....
they can't figure out why my acct. is f'd up...
so..
it's moved to an "escalated" line....
where..they.. "allegdly" will have it fixed right away, and will call me back....
*sigh*..
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Old Dec 16, 2003 | 07:10 AM
  #58  
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welcome to the new world of off-shore tech. support.
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Old Dec 16, 2003 | 07:23 AM
  #59  
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no email access... genius... *sigh*
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Old Dec 17, 2003 | 06:22 AM
  #60  
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old song..
DJ Encore. See through You (I think that's what it was called).
watching ITR Expo 3 preview from last year.. vid clip is f*cking awesome.
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